Revised and expanded version by
Paul R. Burden

Prepared under the editorial supervision of
Prof. T. Kanti Srikantaiah, Ph. D.
Director
Center for Knowledge Management
Dominican University
River Forest, IL 60305

Concept designed by
T. Kanti Srikantaiah
First version created by Morgen MacIntosh and T. Kanti Srikantaiah

DEDICATION
This work is dedicated to Frances for her constant and absolute support.

ACKNOWLEDGEMENTS
I would like to acknowledge the contributions of the following individuals:

T. Kanti Srikantaiah, Ph. D.: Dr. Srikantaiah originally offered me this project, and then encouraged me to take it to another level. I am grateful for his monumental assistance, commentary, encouragement, and support in this undertaking.

Morgen MacIntosh: I should like to acknowledge her generosity as well as her hard work and quality effort. The foundation upon which I have built was a tough act to follow. I hope my additions have complimented her extraordinary efforts.

Michael Koenig, Ph. D.: Dr. Koenig introduced me to the field of Knowledge Management and emphasized the importance and value of publishing, regardless of one’s field of endeavor.

Catherine Mattson: Her "new eyes" helped ensure that this work is consistent. It is better after her assistance because her criticisms and suggestions were useful as well as valid.

I should also like to acknowledge the contributions of my other colleagues who directly or indirectly recommended quality sources that found their way into this book.

Knowledge Management has taken the business world by storm—and rightfully so. The concepts espoused in Knowledge Management are not only logical, they have also been proven to work in the most competitive environment imaginable—real-life. Knowledge Management is more than a company executive writing a memo, the company purchasing groupware, managing a collection of explicit materials, applying a fragmented policy, and creating an intranet. Having this narrow perception of Knowledge Management is akin to blind men describing an elephant by touch. Each will be correct in the perception of a part of the elephant, but they will not grasp the concept of the whole.

Knowledge Management is not a procedure or a policy. Knowledge Management is a holistic process that demands a total organizational commitment to cooperation in order to succeed. It is a process that has a beginning--an evolutionary process with products, but has no end if pursued properly. As an organization evolves, Knowledge Management must evolve right along with it. John Browne of BP has referred to the "shrinking half-life of ideas"; a good, even great idea will not keep a organization afloat indefinitely. Changes in the market, changes in the competition, and even changes within the company itself force the firm to remain abreast of the most recent developments in its situation. How does it discover and react to these changes? Information. If a company cannot access, store, retrieve, and provide the information to the proper individuals in a timely manner, then the firm will eventually fail. Knowledge Management gives the organization the opportunity to fully utilize all of its assets. This Bibliography is an attempt to collect some of the literature in a useful format for the individual interested in Knowledge Management.

Professionals who are active in the field are probably familiar with most, if not all, of the authors and material cited here. Hopefully, there will be something new that will assist the user, regardless of his/her skill or knowledge level. Who, then, is the intended audience for this work?

• Active Knowledge Professionals can use this as a reference tool to seek new information or to locate previously missed materials.
• New members of the profession can use it as a starting point: a guide to allow them to see some of the literature that is available in the various subject areas of Knowledge Management.
• Knowledge Management students can use it as a suggested reading list: a reference tool to determine if the field offers a specific subject area within the scope of their interests or expertise.
• Anyone who wants to get an idea of what is being discussed and pursued in this interesting new field.

This Bibliography is being used by the Center for Knowledge Management at Dominican University as an adjunct to course syllabi and textbooks. It has been examined at length by students in the Knowledge Management courses offered, and I appreciate and have incorporated some the comments and suggestions that have been made.

The Bibliography was also used in and evaluated at the KM 2000 Workshop held on November 12, 1999 and March 17, 2000. This event was sponsored by the Center for Knowledge Management at Dominican University in River Forest, IL. The participants at this seminar are active in various disciplines throughout the United States.

Methodology:
The methodology used to compile this bibliography is as follows:

• Books: review of available books at Books in Print, WorldCat, amazon.com, and barnesandnoble.com using "Intellectual Capital" and "Knowledge Management" as keywords in the searches. Abstracts, the books themselves or reviews have been used to determine the inclusion of a document.
• Articles: Boolean search of thirty-four databases using "Intellectual Capital" and "Knowledge Management" plus the various subheadings as keywords, and review of abstracts or reviews.
• Videos: review of available videos at amazon.com, and barnesandnoble.com using "Intellectual Capital" and "Knowledge Management" as keywords in the searches.
• Web Sites: Boolean search of the Internet itself and NetFirst using "Intellectual Capital" and "Knowledge Management" as keywords.

Bibliography Format:
There is a brief introduction and description of the materials included in each of the sections of the Bibliography. In the Article Section, not only does it have an introduction, each subheading in the Article Section also has a brief introduction and description of the materials contained within. The citations follow.

When compiling a bibliography, the word "comprehensive" makes one nervous, especially in a field that is growing as rapidly as Knowledge Management. Articles, books, lectures, videos, and web sites are being published and put online as fast as they can be created. At the present time, there are more than 8,000 articles and 900 books devoted to the field of Knowledge Management. Obviously, a line must be drawn in order to publish the Bibliography. The compilation could conceivably go on and on…

I think one would be very hard-pressed to keep current with the literature in Knowledge Management due to the explosive growth of the field. The continuing growth of the field indicates that Knowledge Management is not, as some have said, a flash in the pan. If Knowledge Management was a flash in the pan, then not only would the volume of literature decrease, Knowledge Management would not enjoy the growth that it does on a global scale. Knowledge Management has also shown the flexibility to be applied in virtually every knowledge-related field from academia to business strategy- and decision-making to the sciences—both physical and social.

This is not the only attempt to collect and categorize the literature of Knowledge Management on this level, just the first.

Paul R. Burden
July 2000

The literature of Knowledge Management, as in most disciplines, began with the publication of articles in professional journals and the presentation of papers at conferences. As the volume of available information increased, the next logical step in the accumulation, creation, and dissemination of a knowledge base was the production of books.

This list contains books published with "Intellectual Capital" or "Knowledge Management" as their primary focus as taken from Books in Print, WorldCat and the inventories of amazon.com and barnesandnoble.com. The two retail sources were selected because of the sheer volume of their respective inventories and sales. The books listed should be among the most current and most often-selected works available.

The bibliography includes books covering a wide variety of categories in both the Intellectual Capital and Knowledge Management subject areas. This bibliography includes books dealing with the beginnings of Knowledge Management: Peter M. Senge’s The Fifth Discipline: The Art and Practice of the Learning Organization; KM and the art of management: Steven Albert and Keith Bradley’s Managing Knowledge: Experts, Agencies and Organizations; the impact of KM abroad: the American Productivity and Quality Center’s Knowledge Management and the Learning Organization: A European Perspective; KM and business strategy: J. Friso Den Hertog and Edward Huizenga’s The Knowledge Enterprise: Implementation of Intelligent Business Strategies; and the impact of KM on continuing business practices: Dorothy Leonard-Barton’s Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation; and KM and its value to interdisciplinary studies: Kanti Srikantaiah and Michael Koenig’s Knowledge Management for the Information Professional. One of the more recent books, Richard I. Henderson’s Compensation Management in a Knowledge-Based World, covers a subject near and dear to everyone’s heart.

The literature of Knowledge Management is growing day after day--a testament to the validity of the discipline. The list of books that follows, it is hoped, will give the reader not only an over-all view of the Intellectual Capital and Knowledge Management literature that is available, but also introduce some works devoted to specific areas of interest. The reader will find many familiar names here as well as the names of some new contributors to the field.

The books included here are not grouped under the subheadings used for the articles, but they are listed alphabetically by the surname of the author or editor.

Abdelguerfi, Mahdi and Simon Lavington, eds. Emerging Trends in Database and Knowledge-Base Machines: The Application of Parallel Architectures to Smart Information Systems. New York: Institute of Electrical & Electronic Engineering, 1995.

Abell, Angela. Competing with Knowledge: The Information Professional in the Knowledge Management Age. London: Library Association, 1999.

Abrams, Janet. If/Then: Play. Amsterdam: The Netherlands Institute, 1999.

Addleson, M. Equilibrium Versus Understanding: Towards the Restoration of Economics as Social Theory. London: Routledge, 1995.

AGI Conference at GIS 98. Profiting from Collaboration. London: Association for Geographic Information & Miller Freeman UK Ltd, 1998.

Alavi, Maryam. KPMG Peat Marwick US: One Giant Brain. Boston: Harvard Business School Publishing, 1997.

Albert, Steven and Keith Bradley. Managing Knowledge: Experts, Agencies and Organizations. Cambridge, NY: Cambridge University Press, 1997.

Albrow, Martin. Do Organizations Have Feelings? New York: Routledge, 1997.

Alexander, James C. and Michael C. Lyons. The Knowledge-Based Organization: Four Steps to Increasing Sales, Profits, and Market Share. Burr Ridge, IL: Irwin Professional Publishing, 1994.

Allee, Verna. The Knowledge Evolution: Expanding Organizational Intelligence. Woburn, MA: Butterworth-Heinemann, 1997.

Alvarez, Jose Luis, ed. The Diffusion and Consumption of Business Knowledge. New York: St. Martin’s Press, 1997.

Alvesson, Mats. Management of Knowledge-Intensive Companies: De Gruyter Studies in Organization, 61. Berlin: de Gruyter, 1995.

American Productivity and Quality Center. Knowledge Management. Houston, TX: American Productivity and Quality Center, 1996.

American Productivity and Quality Center. Knowledge Management and the Learning Organization: A European Perspective. Houston, TX: American Productivity and Quality Center, 1996.

American Productivity and Quality Center. Knowledge Management Consortium Benchmarking Study: Best Practice Report. Houston, TX: American Productivity and Quality Center, 1996.

American Productivity and Quality Center. Managing Competitive Intelligence in a Global Economy. Houston, TX: American Productivity and Quality Center, 1998.

American Productivity and Quality Center. Using Information Technology to Support Knowledge Management, Consortium Benchmarking Study: Best Practice Report. Houston, TX: American Productivity and Quality Center, 1997.

Amidon, Debra M. Innovation Strategy for the Knowledge Economy: The Ken Awakening. Woburn, MA: Butterworth-Heinemann, 1997.

Andersson, Oake E. et al. Knowledge and Industrial Organization. Berlin: Springer-Verlag, 1989.

Anger, Frank D. Ed. Industrial & Engineering Applications of Artificial Intelligence and Expert Systems. Newark, NJ: Gordon and Breach, 1994.

Applehans, Wayne. Managing Knowledge: A Practical Guide to Intranet-Based Knowledge Management. Reading, MA: Addison Wesley Publishing Co., 1999.

Applehans, Wayne et al. Managing Knowledge: A Practical Web-Based Approach. Reading, MA: Addison Wesley Publishing Co., 1998.

Arbnor, Ingeman and Bjorn Bjerke. Methodology for Creating Businesss Knowledge. London: Sage Publications, 1996.

Argote, Linda. Organizational Learning: Creating, Retaining, and Transferring Knowledge. Boston: Kluwer Academic Publishing, 1999.

Argote, Linda. The Psychological Foundations of Knowledge Transfer in Organizations. San Diego, CA: Academic Press, 2000.

Argyris, C. and D. Schon. Organizational Learning: A Theory of Action Perspective. Reading, MA: Addison Wesley Publishing Co., 1978.

Argyris, Chris. Knowledge for Action: A Guide to Overcoming Barriers to Organizational Change. San Francisco: Jossey-Bass Publishers, 1993.

Armistead, Colin. Knowledge Management. London: Cassell Academic, 1999.

Arthur Andersen. World Bank Knowledge Management Concept Paper: A Practical Approach. Chicago: Arthur Andersen Business Consulting, 1996.

Badaracco, Joseph L., Jr. The Knowledge Link: How Firms Compete Through Strategic Alliances. Boston: Harvard Business School Press, 1991.

Baets, Walter R. J. Organization Learning and Knowledge Technologies in a Dynamic Environment. Boston: Kluwer Academic Publishing, 1998.

Bata, T., ed. Knowledge in Action: The Bata System of Management. Washington, DC: IOS Press, 1997.

Beaumont, John R. and Ewan Sutherland. Information Resources Management: Management in Our Knowledge-Based Society and Economy. Visby, Sweden: Books on Demand, 1992.

Bigelow, John D., ed. Managerial Skills: Explorations in Practical Knowledge. London: Sage Publications, 1991.

Bigus, Joseph P. Data Mining with Neural Networks: Solving Business Problems from Application Development to Decision Support. New York: McGraw-Hill Text, 1996.

Blair, J. Key Issues for Knowledge Management. Stamford, CT: Gartner Group Research Note/Key Issues K-KMGT-1650, 1997.

Boisot, Max H. Knowledge Assets: Securing Competitive Advantage in the Information Economy. New York: Oxford University Press, 1998.

Bontis, Nick. Managing Knowledge by Diagnosing Organizational Learning Flows and Intellectual Capital Stocks: Framing and Advancing the Literature. London: Richard Ivey School of Business University of Western Ontario, 1997.

Borghoff, Uwe and Remo Pareschi, eds. Information Technology for Knowledge Management. Berlin: Springer-Verlag, 1998.

Botkin, James W. Smart Business: How Knowledge Communities Can Revolutionize Your Company. New York: Free Press, 1999.

Breslin, Jud. The Business Knowledge Repository. Westport, CT: Greenwood Publishing Group, 1998.

Brooking, Annie. Corporate Memory: Strategies for Knowledge Management. London: International Thomson Business Press, 1999.

Brooking, Annie. Dream Ticket: Corporate Strategy with Intellectual Capital. London: International Thomson Business Press, 1999.

Brooking, Annie. Intellectual Capital. London: International Thomson Business Press, 1997.

Brooking, Annie. Intellectual Capital: Core Assets for the Third Millenium. London: International Thomson Business Press, 1996.

Brooks, L. and C. Kimble, eds. Information Systems- The Next Generation. Proceedings of the 4th UKAIS Conference. Maidenhead, UK: McGraw-Hill Publishing, 1999.

Brown, John Seely and Paul Duguid. The Social Life of Information. Boston: Harvard Business School Press, 2000. 35-63.

Brush, Candida G. Women-Owned Businesses: The State of Our Knowledge and Issues for the Future. Boston: Boston University School of Management, 1995.

Buckholtz, Thomas J. Information Proficiency: Your Key to the Information Age. New York: John Wiley & Sons, 1997.

Bud-Frierman, Lisa, ed. Information Acumen: The Understanding and Use of Knowledge in Modern Business. New York: Routledge, 1994.

Bukowitz, Wendi and Ruth L. Williams. Knowledge Management Fieldbook. Lanham, MD: National Book Network, 1999.

Burton-Jones, Alan. Knowledge Capitalism: Business, Work, and Learning in the New Economy. Oxford: Oxford University Press, 1999.

Burwell, Helen et al. Online Competitive Intelligence: Increase Your Profits Using Cyber Intelligence. Tempe, AZ: Facts on Demand Press, 1999.

Butler, Janet G. Information Technology: Converging Strategies and Trends for the 21^st Century. Portland, OR: Computer Research Technology Corp., 1997.

Buzan, Tony et al. The Brainsmart Leader. Brookfield, VT: Gower Publishing Co., 1999.

Caffrey, Larry. Information Sharing Between and within Governments. London: Commonwealth Secretariat, 1999.

Carlin, Stephanie et al. Expanding Knowledge Management Externally: Putting Your Knowledge to Work for Customers. Houston, TX: American Productivity and Quality Center, 1998.

Carter, Barry C. Infinite Wealth: A New World of Collaboration and Abundance in the Knowledge Area. Woburn, MA: Butterworth-Heinemann, 1999.

Chard, Ann Maria. Knowledge Management at Ernst & Young. Palo Alto, CA: Graduate School of Business Stanford University, 1997.

Chauvel, Daniel and Charles Despres. Future Vision in Knowledge Management. Oxford: Butterworth-Heinemann, 2000.

Chertavian, G. Knowledge: Intellectual Capital and the Value Chain. London: Uxbridge, 1998.

Choo, C. W. The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions. New York: Oxford University Press, 1998.

Cios, Krzysztof J. et al. Data Mining Methods for Knowledge Discovery. Boston: Kluwer Academic Publishing, 1998.

Clare, Mark and Arthur W. DeTore. Knowledge Assets: Professional's Guide to Valuation and Financial Management. San Diego: Harcourt Professional Publishing, 2000.

Clark, K. et al, eds. The Uneasy Alliance. Boston: Harvard Business School Press, 1985.

Clark, Peter A. Organisations in Action: Competition between Contexts. New York: Routledge, 1999.

Clarke, Thomas. Changing Paradigms: The Transformation of Management Knowledge for the 21st Century. London: HarperCollinsBusines, 1998.

Clegg, Stewart R. and Gill Palmer, eds. The Politics of Knowledge Management: A Critical Perspective. London: Sage Publications, 1996.

Cohen, Don. Managing Knowledge for Business Success: Document 1194-97-CH. New York: Conference Board, 1997.

Conceicao, Pedro et al, eds. Science, Technology, and Innovation Policy: Opportunities and Challenges for the Knowledge Economy. Westport, CT: Greenwood Publishing Group, 2000.

Cope, Mick. Leading the Organisation to Learn: The 10 Levers for Putting Knowledge and Learning to Work. London: Financial Times, 1998.

Cortada, James W. and John A. Woods, eds. The 1998 ASTD Training and Performance Yearbook. New York: McGraw-Hill, 1998.

Cortada, James W. and John A. Woods, eds. Knowledge Management Yearbook 1999-2000. Woburn, MA: Butterworth-Heinemann, 1999.

Cortada, James W. and John A. Woods, eds. The Quality Yearbook: 1998 Edition. New York: McGraw-Hill, 1998.

Cortada, James W. Publishing Intellectual Capital: Getting Your Business into Print. Upper Saddle River, NJ: Prentice Hall PTR, 1999.

Cortada, James W. Rise of the Knowledge Worker. Woburn, MA: Butterworth Heinemann, 1998.

Cross, Robert L. Strategic Learning in a Knowledge Economy: Individual, Collective and Organizational Learning Processes. Woburn, MA: Butterworth-Heinemann, 1999.

Croy, Norvin et al. Using Information Technology to Support Knowledge Management. Houston, TX: American Productivity and Quality Center, 1997.

Cutcher-Gershenfeld, Joel et al. Knowledge-Driven Work: Unexpected Lessons from Japanese and United States Work Practices. Oxford: Oxford University Press, 1998.

Czarniawska, B. Narrating the Organization: Dramas of Institutional Identity. Chicago: University of Chicago Press, 1997.

Czerniawska, Fiona. Management Consultancy in the 21st Century. Lafayette, IN: Purdue University Press, 1999.

Data Warehousing & Data Mining: Implementing Strategic Knowledge Management. Portland, OR: Computer Research Technology Corporation, 1999.

Davè, Kshiti P. An Investigation of Knowledge Management Characteristics: Synthesis, Delphi Study, Analysis. Lexington, KY: [s. n.], 1998.

Davenport, Thomas H. and Laurence Prusak. Information Ecology: Mastering the Information and Knowledge Environment. New York: Oxford University Press, 1997.

Davenport, Thomas H. and Laurence Prusak. Working Knowledge: How Organizations Manage What They Know. Boston: Harvard Business School Press, 1998.

Dawson, Ross. Developing Knowledge-Based Client Relationships: The Future of Professional Services. Woburn, MA: Butterworth-Heinemann, 2000.

De Geus, Arie. The Living Company. Boston: Harvard Business School Press, 1997.

Den Hertog, J. Friso and Edward Huizenga. The Knowledge Enterprise: Implementation of Intelligent Business Strategies. London: Imperial College Press, 1999.

Deshpande, Rohit, ed. Using Market Knowledge. Thousand Oaks, CA: Sage Publications, 2000.

Devlin, Keith J. Infosense: Turning Information into Knowledge. New York: W.H. Freeman, 1999.

Dhar, Vasant and Roger Stein. Intelligent Decision Support Methods: The Science of Knowledge Work. New York: Prentice Hall College Division, 1997.

DiBella, Anthony J. and Edwin C. Nevis. How Organizations Learn: An Integrated Strategy for Building Learning Capability. San Francisco: Jossey-Bass Publishers, 1998.

Dillion, Patrick M. The Quest for Knowledge Management: A New Service Organization to Address the Challenges & Opportunities. Technology Management Report, T-303. Atlanta, GA: Information Management Forum, 1997.

Dixon, Nancy W. Common Knowledge: How Companies Thrive by Sharing What They Know. Boston: Harvard Business School Press, 2000.

Drucker, Peter F. Innovation and Entrepreneurship: Practice and Principles. New York: HarperBusiness, 1993.

Drucker, Peter F. Management Challenges for the 21st Century. Woburn, MA: Butterworth-Heinemann, 1999.

Drucker, Peter F. Managing for the Future: The 1990s and Beyond. New York: Truman Tally Books, 1992.

Drucker, Peter F. Managing in a Time of Great Change. New York: Truman Tally Books, 1995.

Drucker, Peter Ferdinand and Jacques Chaize. Le Knowledge Management. Paris: Ed. d'Organisation, l'Expansion Management Review, 1999.

Duff, Carolyn S. Learning From Other Women: How to Benefit From the Knowledge, Wisdom, and Experience of Female Mentors. New York: AMACOM, 1999.

Duffy, Jan. Harvesting Experience: Reaping the Benefits of Knowledge. Prairie Village, KS: ARMA International, 1999.

Duncan, William R. A Guide to the Project Management Body of Knowledge. Ambler, PA: Project Management Institute Publications, 1996.

Dutrénit, Gabriela. Learning and Knowledge Management in the Firm: From Knowledge Accumulation to Strategic Capabilities. Northampton, MA: Edward Elgar Publishing, 2000.

Dymsza, William A. and Robert G. Vambery, eds. International Business Knowledge. New York: Praeger Publishing, 1986.

Eden, Colin and J. C. Spender, eds. Managerial and Organizational Cognition: Theory, Methods and Research. London: Sage Publications, 1998.

Edvinsson, Leif and Michael S. Malone. Intellectual Capital: Realizing Your Company’s True Value by Finding Its Hidden Roots. New York: HarperBusiness, 1997.

Ehin, Charles Kalev, Ph.D. Unleashing Intellectual Capital. Woburn, MA: Butterworth-Henemann, Ltd., 2000.

Ekstedt, Eskil et al, eds. Neo-Industrial Organizing : Renewal by Action and Knowledge Formation in a Project-Intensive Economy. New York: Routledge, 1999.

Elaisson, Gunnar. Firm Objectives, Controls, and Organization: The Use of Information and the Tranfer of Knowledge within the Firm. Boston: Kluwer Publishing, 1996.

Empires of the Mind: Lessons to Lead and Succeed in a Knowledge-Based World. New York: William Morrow, 1995.

Enos, John. The Creation of Technological Capability in Developing Countries. London: Pinter, 1991.

Ernst & Young CBI. Executives Perspectives on Knowledge in the Organization. Boston: Ernst & Young Center for Business Innovation and Intelligence, 1997.

Evans, Phillip and Thomas S. Wurster. Blown to Bits: How the New Economics of Information Transforms Strategy. Boston: Harvard Business School Press, 1999.

Fahey, Liam and Robert M. Randall, eds. Learning from the Future: Competitive Foresight Scenarios. New York: John Wiley & Sons, 1998.

Faulkner, Wendy and Jacqueline Senker. Knowledge Frontiers: Public Sector Research and Industrial Innovation in Biotechnology, Engineering Ceramics, and Parallel Computing. Oxford: Clarendon Press, 1995.

Fayyad, Usama et al, eds. Advances in Knowledge Discovery and Data Mining. Cambridge, MA: MIT Press, 1996.

Feltovich, Paul et al, eds. Expertise in Content. Cambridge, MA: MIT Press, 1997.

Ferratt, Thomas and Ritu Agarwal. Coping with Labor Scarcity in Information Technology. Cincinnati, OH: Pinnaflex Educational Resources, Inc., 1999.

Fiddis, Christine. Managing Knowledge in the Supply Chain: The Key to Competitive Advantage. London: Financial Times Retail & Consumer, 1998.

Fincham, Robert, ed. New Relationships in the Organised Professions: Mangers, Professionals and Knowledge Workers. London: Avebury, 1997.

Finin, Timothy W. et al. Information and Knowledge Management: Expanding the Definition of `Database’: First International Conference CIKM `92, Baltimore, Maryland, USA. Berlin: Springer-Verlag, 1993.

Firlej, Maureen. Knowledge Elicitation. Upper Saddle River, NJ: Prentice Hall, 1990.

Fischer, Laura. Excellence in Practice Volume III: Innovation & Excellence in Workflow Process and Knowledge Management. Lighthouse Point: Future Strategies, 2000.

Fisher, Kimball and Maureen Duncan Fisher. The Distributed Mind: Achieving High Performance Through the Collective Intelligence of Knowledge Work Teams. New York: AMACOM, 1998.

Forrest, Andrew. 50 Ways Toward a Learning Organisation. London: Industrial Society, 1999.

Friedman, Ken. Individual Knowledge in the Information Society. Sandvika, Norway: Norwegian School of Management, 1996.

Fruin, W. Mark. Knowledge Works: Managing Intellectual Capital at Toshiba. New York: Oxford University Press, 1997.

Funes, Mariana and Nancy Johnson. Honing Your Knowledge Skills: A Route Map. Woburn, MA: Butterworth-Heinemann, 1998.

Gaines, Brian, ed. Artificial Intelligence in Knowledge Management: Papers from the 1997 Spring Symposium. Menlo Park, CA: AAAI Press, 1997.

Gamble, Rose, ed. Using AI for Knowledge Management & Business Process Reengineering: Papers from the AAAI Workshop. Menlo Park, CA: AAAI Press, 1998.

Ganguly, Ashok S. Business Driven Research and Development: Managing Knowledge to Create Wealth. Houndmills, Basingstoke, Hampshire: Macmillan, 1999.

Gates, Bill and Collins Hemingway. Business @ the Speed of Thought Using a Digital Nervous System. New York: Warner Books, 1999.

Geisler, Eliezer. Methodology, Theory, and Knowledge in the Managerial and Organizational Sciences. Westport, CT: Quorum Books, 1999.

Gibson, Cyrus F. and Barbara B. Jackson. The Information Imperative: Managing the Impact of Information Technology on Business and People. Lexington, MA: D.C. Heath, 1987.

Gillespie, Richard. Manufacturing Knowledge: A History of the Hawthorne Experiments. Cambridge: Cambridge University Press, 1993.

Gladstone, Bryan. From Know-How to Knowledge: The Essential Guide to Understanding and Implementing Knowledge Management. London: Industrial Society, 2000.

Glasson, B. et al, eds. The International Office of the Future. New York: Chapman & Hall, 1996.

Glewwe, Paul et al. Textbooks and Test Scores: Evidence from a Prospective Evaluation in Kenya. Washington, DC: Development Research Group, World Bank, 1997.

Gonzalez, Jennifer Stone. The 21^st Century Intranet. Upper Saddle River, NJ: Prentice Hall PTR, 1997.

Gray, H. M. Warfighting: The US Marine Corps Book of Strategy. New York: Doubleday, 1989.

Grossman, Evan. Knowledge Management Technologies: Perspectives on Recent Trends and Their Implications. Lexington, MA: Nextera Enterprises L.L.C., 1998.

Grossman, Evan and Dawne Shand. Trends in Knowledge Management Techniques. Lexington, MA: Nextera Enterprises L.L.C., 1998.

Gundry, John R. and George Metes. Agile Networking: Competing through the Internet and Intranets. Upper Saddle River, NJ: Prentice Hall PTR, 1997.

Hackett, Brian. Beyond Knowledge Management: New Ways to Work and Learn. New York: Conference Board, 2000.

Hackett, Brian. Managing Knowledge: The HR Role. New York: Conference Board, 1999.

Hackett, Brian. The Value of Training in the Era of Intellectual Capital: A Research Report. Conference Board Report, 1199-97-RR. New York: Conference Board, 1997.

Hadley, Laura et al. Strategic Knowledge Management: An In-Depth Examination of the Data Warehouse and Data Mining Industry. Phoenix, AZ: Applied Computer Research, Inc., 1999.

Halal, William E., ed. and Raymond W. Smith. The Infinite Resource: Creating and Managing the Knowledge Enterprise. San Francisco: Jossey-Bass Publishers, 1998.

Hammergren, Tom. Data Warehousing: Building the Corporate Knowledge. London: International Thomson Publishing, 1997.

Hanson, T. and J. Day. Managing the Electronic Library. Munich: Bowker-Saur, 1999.

Harris, K. Why Knowledge Management Is in Your Future: Document BPR SPA-KM-280. New York: Gartner Group, 1997.

Harryson, Sigvald. Japanese Technology and Innovation Management: From Know-How to Know-Who. Northhampton, MA: Edward Elgar Publishing, 1998.

Harryson, Sigvald. Managing Know-Who Based Companies: A Multinetworked Approach to Knowledge and Innovation Management. Cheltenham: Edward Elgar Publications, 2000.

Harvard Business School. Harvard Business Review on Knowledge Management. Boston: Harvard Business School Press, 1998.

Haskell, Robert E. Reengineering Corporate Training: Intellectual Capital and Transfer of Learning. Westport, CT: Greenwood Publishing Group, 1998.

Haywood, Trevor. Only Connect: Shaping Networks and Knowledge for the New Millenium. East Grinstead: Bowker-Saur, 1999.

Henderson, Richard I. Compensation Management in a Knowledge-Based World. Upper Saddle River, NJ: Prentice Hall, 2000.

Heydorn, Barbara. Technology Management Practices for Performance and Growth. Menlo Park, CA: SRI Consulting Business Intelligence Program, 1998.

Hineycutt, Jerry and Jerry Honeycutt, Jr. Knowledge Management Strategies. Seattle: Microsoft Press, 2000.

Hinrichs, Randy. Intranets: What's the Bottom Line? Upper Saddle River, NJ: Prentice Hall 1997.

Hodge, Gail. Systems of Knowledge Organization for Digital Libraries: Beyond Traditional Authority Files. Washington, DC: Digital Library Federation, 2000.

Hofmann, Marcelo. Change Forces in the Information Business. Menlo Park, CA: SRI Consulting Business Intelligence Program, 1998.

Holeton, Richard. Composing Cyberspace : Identity, Community, and Knowledge in the Electronic Age. New York: McGraw-Hill College Division, 1997.

Holsapple, Clyde W. and Andrew B. Whinston. The Information Jungle: A Quasi-Novel Approach to Knowledge Management. New York: McGraw-Hill, 1998.

Holtshouse, Dan, ed. and Christopher Meyer. The Knowledge Advantage: 14 Visionaries Define Marketplace Sucess in the New Economy. Oxford: Capstone, Ltd., 1999.

Holtshouse, Dan and Rudy Ruggles. The Knowledge Advantage: Leveraging Knowledge into Marketplace Success. Oxford: Capstone Publishing, 1999.

Honeycutt, Jerry. Evaluating Knowledge Management Solutions. New York: Little, Brown, 2000.

Honeycutt, Jerry. Knowledge Management Strategies. Seattle: Microsoft Press, 2000.

Horibe, Frances Dale Emy. Managing Knowledge Workers: New Skills and Attitudes to Unlock the Intellectual Capital in Your Organization. Toronto: John Wiley & Sons, 1999.

Horvath, J. A. et al. Tacit Knowledge in Military Leadership: Evidence from Officer Interviews, Technical Report 1018. Alexandria, VA: U.S. Army Research Institute for the Behavioral and Social Sciences, 1994.

Horvath, J. A. et al. Tacit Knowledge for Military Leadership: Some Research Products and Their Applications to Leadership Development. Alexandria, VA: US Army Research Institute, 1998.

Horvath, J. A. et al. Tacit Knowledge in Military Leadership: Supporting Instrument Development, Technical Report 1042. Alexandria, VA: U.S. Army Research Institute for the Behavioral and Social Sciences, 1996.

Huang, Kuan-Tsae et al. Quality Information and Knowledge. Upper Saddle River, NJ: Prentice Hall PTR, 1999.

Hudson, William J. Intellectual Capital: How to Build It, Enhance It, Use It. New York: John Wiley & Sons, 1993.

Huff, A. S., ed. Mapping Strategic Thought. Chichester, NY: John Wiley & Sons, 1990.

Huseman, Richard C. Leading the Knowledge: The Nature of Competition in the 21^st Century. Thousand Oaks, CA: Sage Publications, 1999.

Huseman, Richard C. and Jon P. Goodman. Leading with Knowledge: Winning in the Realm of the Red Queen. London: Sage Publications, 1998.

Imparato, Nicholas. Capital for Our Time: The Economic, Legal, and Management Challenges of Intellectual Capital. Stanford, CA: Hoover Institution Press, 1999.

Information and Knowledge Management. Berlin: Springer-Verlag, 1993.

The Information Revolution and the Future of Telecommunications. Washington, DC: World Bank, 1997.

Inmon, William H. et al. Data Stores, Data Warehousing and the Zachman Framework: Managing Enterprise Knowledge. New York: Computing McGraw-Hill, 1997.

Intellectual Capital Core Asset for the Third Millennium Enterprise. London: International Thomson Business Press, 1996.

Jacques, Roy. Manufacturing the Employee: Knowledge Management from the 19th to 21st Centuries. London: Sage Publications, 1996.

Jonassen, D. et al. Explicit Methods for Conveying Structural Knowledge through Concept Maps. Hillsdale, NJ: Lawrence Erlbaum Associates, 1993.

Kafai, Yasmin and Mitchell Resnick, eds. Constructionism in Practice: Designing, Thinking and Learning in a Digital World. Hillsdale, NJ: Lawrence Erlbaum Associates, 1996.

Kelly, Kevin. New Rules for the New Economy: 10 Radical Strategies for a Connected World. New York: Viking Press, 1998.

Kerchner, Charles Taylor et al. United Mind Workers: Unions and Teaching in the Knowledge Society. San Francisco: Jossey-Bass Publishers, 1997.

Kerr, Roger M. Knowledge-Based Manufacturing Management: Applications of Artificial Intelligence to the Effective Management of Manufacturing Companies. Reading, MA: Addison Wesley Publishing Co., 1991.

Kingma, B. The Economics of Information: A Guide to Economic and Cost-Benefit Analysis. Englewood, CO: Libraries Unlimited, 1996.

Kirby, J. Philip and David Hughes. Thoughtware: Change the Thinking and the Organization Will Change Itself. Cambridge: Productivity Press, 1997.

Kirn, S. and Gregory O’Hare, eds. Cooperative Knowledge Processing: The Key Technology for Intelligent Organizations. Berlin: Springer-Verlag, 1997.

Klein, David A., ed. The Strategic Management of Intellectual Capital. Resources for the Knowledge-Based Economy. Woburn, MA: Butterworth-Heinemann, 1998.

Knight, Tom. Knowledge Management for IT Professionals. Woburn, MA: Butterworth-Heinemann.

Knowledge Management: A Competitive Asset. Washington, DC: Special Libraries Association, 1998.

Knowledge Management at Hewlett-Packard, KN-34. Chapel Hill, NC: Best Practices, LLC, 2000.

Knowledge Management in the Innovation Process. Washington, DC: Industrial Research Institute, 1999.

Knowledge Management: Knowledge Management Promise and Reality. Boston: Delphi Group, 1998.

Koulopoulos, Thomas M. Smart Things to Know about Knowledge Management. Oxford: Capstone Publishing, 1999.

Koulopoulos, Tom M. Knowledge Management. Oxford: Capstone Publishing, 1999.

Kruschwitz, Nina and George Lothar Roth. Inventing Organizations of the 21st Century: Producing Knowledge through Collaboration. Cambridge, MA: Center for Coordination Science, Massachusetts Institute of Technology, Sloan School of Management, 1999.

Latour, Bruno. Aramis, or, The Love of Technology. Boston: Harvard University Press, 1996.

Lazega, Emmanuel. The Micropolitics of Knowledge: Communication and Indirect Control in Workgroups. Berlin: de Gruyter, 1992.

Leidner, Dorothy E. Understanding Information Culture: Integrating Knowledge Management Systems into Organizations. Fontainebleau: INSEAD, 1998.

Leonard-Barton, Dorothy. Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation. Boston: Harvard Business School Press, 1995.

Lepore, Domenico and Oded Cohen. Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledge. Great Barrington, MA: North River Press, 1999.

Lesser, Eric. Knowledge and Social Capital, Foundations and Applications. Woburn, MA: Butterworth-Heinemann, 2000.

Lesser, Eric et al. Knowledge and Communities. Woburn, MA: Butterworth-Heinemann, 2000

Lesk, M. Practical Digital Libraries. San Francisco: Morgan Kaufmann, 1997.

Levine, J. et al. Shared Cognition in-Organizations: The Management of Knowledge. Hillsdale, NJ: Lawrence Erlbaum Associates, 1999.

Liebenau, Lee A. J. and J. De Gross, eds. Qualitative Method in Information Systems. New York: Chapman & Hall, 1997.

Liebowitz, Jay. Building Organizational Intelligence: A Knowledge Management Primer. Boca Raton, FL: CRC Press, 1999.

Liebowitz, Jay. Information Technology Management: A Knowledge Repository. Boca Raton, FL: CRC Press, 1999.

Liebowitz, Jay, ed. Knowledge Management Handbook. Boca Raton, FL: CRC Press, 1999.

Liebowitz, Jay and Tom Beckman. Knowledge Organizations: What Every Manager Should Know. Boca Raton, FL: St. Lucie Press, 1998.

Liebowitz, Jay and Lyle C. Wilcox, eds. Knowledge Management and Its Integrative Elements. Boca Raton, FL: CRC Press, 1997.

Line, Maurice et al, eds. Library and Information Work Worldwide: 1998. London: Bowker-Saur, 1998.

Liu, H. J. and H. Motoda. KDD: Techniques and Applications: 23-24 February 1997: Proceedings of the First Pacific-Asia Conference on Knowledge Discovery and Data Mining. Singapore: World Scientific Publishing Co., 1997.

Liu, Huan and Hiroshi Motoda. Feature Selection for Knowledge Discovery and Data Mining. Boston: Kluwer Academic Publishing, 1998.

Lloyd, Peter and Paula Boyle. Web-Weaving: Intranets, Extranets and Strategic Alliances. Woburn, MA: Butterworth-Henemann, 1998.

Loshin, David. Enterprise Knowledge Mangement: The Data Quality Approach. San Francisco, CA: Morgan Kaufmann, 2000.

Machlup, Fritz. The Economics of Information and Human Capital. Princeton, NJ: Princeton University Press, 1980.

Machlup, Fritz. Knowledge and Knowledge Production. Princeton, NJ: Princeton University Press, 1980.

Machlup, Fritz. Knowledge: Its Creation, Distribution and Significance. Princeton, NJ: Princeton University Press, 1980.

Magretta, Joan, ed. Managing in the New Economy. Boston: Harvard Business School Press, 1999.

Malhotra, Yogesh, ed. Knowledge Management & Virtual Organizations. Hershey, PA: Idea Group Publishing, 2000.

Malone, Samuel A. How to Set Up and Manage a Corporate Learning Centre. Aldershot, VT: Gower, 1997.

Managing Intellectual Capital for Strategic Advantage. Henley-on-Thames: Henley Management College, 1996.

Mann, Jim. Tomorrow’s Global Community: How the Information Deluge Is Transforming Business & Government. Philadelphia: Bainbridge Books, 1998.

Mansell, Robin and Uta Wehn. Knowledge Societies: Information Technology for Sustainable Development. New York: Oxford University Press, 1998.

March, Artemis. A Note on Knowledge Management. Boston: Harvard Business School, 1997.

March, James G. The Pursuit of Organizational Intelligence. Oxford: Blackwell Publishing, 1999.

Marchand, Don. The Informed Company. Harlow: Financial Times Prentice Hall, 2000.

Marquardt, Michael J. and Greg Kearsley. Technology-Based Learning: Maximizing Human Performance and Corporate Success. Boca Raton, FL: CRC Press, 1999.

Matarazzo, James M. and Suzanne D. Connolly. Knowledge and Special Libraries. Woburn, MA: Butterworth-Heinemann, 1999.

Matthews, Monte Lee. Knowledge-Driven Profit Improvement. Boca Raton, FL: CRC Press, 1999.

Mattison, Rob and Brigitte Kilger-Mattison. Web Warehousing and Knowledge Management. New York: McGraw-Hill, 1999.

Mattos, Nelson Mendonca. An Approach to Knowledge-Based Management. Berlin: Springer-Verlag, 1991.

Maule, R. William. Information, Communications & Technology in Organizations: An Introduction to Information Studies, Informatics & Knowledge Management. San Francisco: Information Associates Press, 1999.

McCall, Nancy and Lisa A. Mix, eds. Designing Archival Programs to Advance Knowledge in the Health Fields. Baltimore: Johns Hopkins University Press, 1995.

McGee, James V. et al. Managing Information Strategically. New York: John Wiley & Sons, 1993.

McGonagle, J. J. and C. M. Vella. Outsmarting the Competition: Practical Approaches to Finding and Using Competitive Information. Naperville, IL: Sourcebooks, 1990.

McGregor, Eugene B. Strategic Management of Human Knowledge, Skills, and Abilities: Workforce Decision Making in the Post-Industrial Era. San Francisco: Jossey-Bass Publishers, 1991.

McKinnon, Sharon M. and William J. Bruns. The Information Mosaic. Boston: Harvard Business School Press, 1992.

McWhinney, Will. Paths of Change: Strategic Choices for Organizations and Society. Thousand Oaks, CA: Sage Publications, 1997.

Merlyn, Paul R. From IT to KT--But Don't Forget the User. Menlo Park, CA: SRI Consulting Business Intelligence Program, 1998.

Meyer, W. Expert Systems in Factory Management: Knowledge-Based CIM. Chichester: Ellis Horwood, Ltd., 1990.

Middleton, D., and D. Edwards, eds. Collective Remembering. Newbury Park: Sage, 1990.

Miles, M. B. and M. A. Huberman. Qualitative Data Analysis, An Expanded Sourcebook. Beverly Hills, CA: Sage, 1994.

Miller, Jerry, ed. Millenium Intelligence: Understanding & Conducting Competitive Intelligence in the Digital Age. New Medford, NJ: Cyber Age Books, 2000.

Miller, William F. Crafting and Coaching Intellectual Organizations. Minneapolis, MN: Center for the Development of Technological Leadership Institute of Technology University of Minnesota, 1989.

Miller, William L. and Langdon Morris. Fourth Generation R & D: Managing Knowledge, Technology, and Innovation. New York: John Wiley & Sons, 1999.

Milner, Eileen. Managing Information and Knowledge in the Public Sector. London: Routledge, 2000.

Mohr, L. B. Explaining Organizational Behavior. San Francisco: Jossey-Bass Publishers, 1982.

Mohrman, Susan Albers et al. Designing Team-Based Organizations: New Forms for Knowledge Work. San Francisco: Jossey-Bass Publishers, 1995.

Moingeon, Bertrand and Amy C. Edmondson, eds. Organizational Learning and Competitive Advantage. Thousand Oaks, CA: Sage Publications, 1996.

Morris, Stephen. The Knowledge Manager: Adding Value in the Information Age. London: Pitman, 1996.

Morris, Steve et al. The Knowledge Manager. London: Financial Times Management, 1997.

Murdoch, S. and L. Johnson. Intelligent Data Handling. New York: Chapman & Hall, 1990.

Myers, Paul S., ed. Knowledge Management and Organizational Design. Resources for the Knowledge-Based Economy. Woburn, MA: Butterworth-Heinemann, 1996.

Neef, Dale, ed. The Knowledge Economy: Resources for the Knowledge-Based Economy.

Woburn, MA: Butterworth-Heinemann, 1998.

Neef, Dale. A Little Knowledge Is a Dangerous Thing: Understanding Our Global Knowledge Economy. Woburn, MA: Butterworth-Heinemann, 1998.

Newman, Amy. Knowledge Management. Alexandria, VA: American Society for Training & Development, 1999.

Niwa, Kiyoshi. Knowledge-Based Risk Management in Engineering: A Case Study in Human-Computer Cooperative Systems. New York: John Wiley & Sons, 1989.

Nonaka, Ikujiro and Toshihiro Nishiguchi. Knowledge and Emergence: Social, Technical, and Evolutionary Dimensions of Knowledge Creation. New York: Oxford University Press, 2000

Nonaka, Ikujiro and Hirotaka Takeuchi. The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. New York: Oxford University Press, 1995.

Nordhaug, Odd. Human Capital in Organizations: Competence, Training, and Learning.

Oslo: Scandinavian University Press, 1994.

North, Klaus. Localizing Global Production. Geneva: ILO, 1998.

O’Dell, Carla S. et al. If Only We Knew What We Knew: The Transfer of Internal Knowledge and Best Practice. New York: Free Press, 1998.

Online Information 98: Proceedings. Oxford: Learned Information Europe Ltd, 1998.

Papows, Jeff. Enterprise.com: Market Leadership in the Information Age. Reading, MA:

Perseus Books, 1998.

Pareschi, Remo and B. Fronhofer, eds. From the Frame Problems to Knowledge Management. Boston: Kluwer Academic Publishing, 1999.

Parker, Marilyn M. Strategic Transformation and Information Technology. Upper Saddle River, NJ: Prentice Hall, 1995.

Pasternack, Bruce A. and Albert J. Viscio. The Centerless Corporation: Transforming Your Organization for Growth & Prosperity in the New Millenium. New York: S & S Trade, 1998.

Pau, Louis F. and Claudio Gianotti. Economic and Financial Knowledge-Based Processing. Berlin: Springer-Verlag, 1990.

Pearce, Robert D. Global Competition and Technology: Essays in the Creation and Application of Knowledge by Multinationals. New York: St. Martin’s Press, 1997.

Pepper, Jeff. Smart Support: How to Transform Your Support Organization by Leveraging What You Know. Oakmont, PA: ServiceWare, 1999.

Pfeffer, Jeffrey and Robert I. Sutton. The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action. Boston: Harvard Business School Press, 1999.

Pinelli, Thomas et al. Knowledge Diffusion in the U. S. Aerospace Industry: Managing Knowledge for Competitive Advantage. Norwood, NJ: Ablex Publishing Corp., 1998.

Plant, Richard E. and Nicholas D. Stone. Knowledge Based Systems in Agriculture. New York: McGraw-Hill Text, 1991.

Polanyi, Michael. The Tacit Dimension. Garden City, NY: Doubleday Anchor, 1966.

Polanyi, Michael. Tacit Knowledge. New York: Doubleday, 1966.

Polanyi, Michael. Personal Knowledge: Towards a Post-Critical Philosophy. London: Routledge, 1973.

Popkewitz, Thomas S., ed. Educational Knowledge: Changing Relationships between the State, Civil Society, and the Educational Community. Albany, NY: State University of New York Press, 2000.

Porac, Joseph Francis Allen and Raghu Garud. Cognition, Knowledge and Organizations: 1999. Stamford, CT: JAI Press, 1999.

Porter, Michael E. Competitive Advantage: Creating and Suataining Superior Performance. New York: Free Press, 1998.

Porter, Michael E. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Free Press, 1998.

Pouliquen, Louis Y. Rural Infrastructure from a World Bank Perspective: A Knowledge Management Framework. Washington, DC: World Bank, 1999.

Prange, Christiane. Managing Business Networks: An Inquiry into Managerial Knowledge in the Multimedia Industry. Frankfurt: Peter Lang Publishing, 1999.

Prescott, J. E. and P. T. Gibbons, eds. Global Perspectives on Competitive Intelligence. Alexandria, VA: Society of Competitive Intelligence Professionals, 1993.

Probst, Gilbert. Managing Knowledge: Building Blocks for Success. Chichester, NY: John Wiley & Sons, 1999.

Probst, Gilbert et al. Managing Knowledge. How Companies Use Their Most Valuable Resource. (German) Frankfurt: Frankfurter Allgemeine Zeitung, 1998.

Prusak, Laurence, ed. Knowledge in Organizations. Resources for the Knowledge-Based Economy. Woburn, MA: Butterworth-Heinemann, 1997.

Puckett, J. M. and H. W. Reese, eds. Mechanisms of Everyday Cognition. Hillsdale, NJ: Lawrence Erlbaum Associates, 1993.

Quinn, James Brian. Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry. New York: Free Press, 1992.

Quinn, James Brian et al. Innovation Explosion: Using Intellect and Software to Revolutionize Growth Strategies. New York: Free Press, 1997.

Radding, Alan. Knowledge Mangement: Succeeding in the Information-Based Global Economy. Portland, OR: Computer Research Technology Corp., 1998.

Reber, A. S. Implicit Learning and Tacit Knowledge: An Essay on the Cognitive Unconscious. New York: Oxford University Press, 1993.

Reisman, Arnold. Management Science Knowledge: Its Creation, Generalization, and Consolidation. Westport, CT: Greenwood Publishing Group, 1992.

Richardson, John V., Jr. Knowledge-Based Systems for General Reference Work: Applications, Problems, and Progress. San Diego: Academic Press, 1995.

Roos, Johan, ed. Intellectual Capital: Navigating in the New Business Landscape. New York: New York University Press, 1998.

Roos, Johan and Georg von Krogh, eds. Organizational Epistemology. New York: Macmillan, 1995.

Rowe, Alan J. and Sue Anne Davis. Intelligent Information Systems: Meeting the Challenge of the Knowledge Era. Westport, CT: Quorum Books, 1996.

Ruggles, Rudy. The Knowledge Advantage: Leveraging Knowledge into Marketplace Success. Oxford: Capstone Publishing, 1999.

Ruggles, Rudy L., ed. Knowledge Management Tools. Resources of the Knowledge-Based Economy. Woburn, MA: Butterworth-Heinemann, 1997.

Salazar, Yolanda L. and Emily A. Cullen. Common Knowledge: When You File It, Can You Find It? A. D. A. P. T. Publishing Co., 1991.

Sanchez, Ron and Aimae Heene, eds. Strategic Learning and Knowledge Management. New York, NY: John Wiley & Sons, 1997.

Saunders, Laverna, ed. The Evolving Virtual Library II: Practical and Philosophical Perspectives. Medford, NJ: Information Today, 1999.

Savage, Charles M. Fifth Generation Management: Co-Creating Through Virtual Enterprising, Dynamic Teaming, and Knowledge Networking. Woburn, MA: Butterworth-Heinemann, 1996.

Savage, Charles M. Fifth Generation Management: Integrating Enterprises Through Human Networking. Bedford, MA: Digital Press, 1990.

Scarbrough, Harry. Knowledge Management: A Literature Review. London: Institute of Personnel and Development, 1999.

Schmidt, Joachim W. and Constantino Thanos. Foundations of Knowledge Management: Contribution from Logic, Databases, and Artificial Intelligence. Berlin: Springer-Verlag, 1989.

Schneier, Bruce. Applied Cryptography. New York: John Wiley & Sons, 1996.

Schrage, M. No More Teams! Mastering the Dynamics of Creative Collaboration. New York: Currency/Doubleday, 1995.

Schreiber, Anne. Knowledge Engineering and Management: The Commonkads Methodology. Cambridge, MA: MIT Press, 1999.

Schwartz, David G. et al eds. Internet-Based Organizational Memory and Knowledge Management. Hershey, PA: Idea Group Publishing, 2000.

Senge, Peter M. The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday/Currency, 1990.

Senge, Peter M. et al. The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. New York: Doubleday/Currency, 1994.

Seybold, Patricia B. Customers.Com: How to Create a Profitable Business Strategy for the Internet and Beyond. New York: Times Books, 1998.

Shapiro, Carl and Hal R. Varian. Information Rules: A Strategic Guide to the Network Economy. Boston: Harvard Business School Press, 1998.

Shenai, Krishna. Introduction to Database and Knowledge-Base Systems. Singapore: World Scientific Publishing Co., 1992.

Shukla, Madhukar. Competing Through Knowledge: Building a Learning Organization. Thousand Oaks, CA: Sage India Private, 1997.

Shulman, Seth. Owning the Future. Boston: Houghton Mifflin, 1999.

Sigismund, Charles G. The Knowledge Masters: Visionary Thinking from the Champions of Silicon Valley. New York: John Wiley & Sons, 2000.

Sink, D. Scott et al. By What Method Are You Developing the Knowledge and Skills to Lead Large-Scale Quality and Productivity Improvement? Norcross, GA: Engineering & Management Press, 1997.

Skyrme, David. Knowledge Networking: Creating the Collaborative Company. Woburn, MA: Butterworth-Heinemann, 1998.

Slemko, Janet K. MindWealth: Turning Knowledge into Assets. Del Mar, CA: Career Research Institute, 1999.

Slywotzky, Adrian J. et al. Profit Patterns: 30 Ways to Anticipate and Profit from Strategic Forces Reshaping Your Business. New York: Random House, 1999.

Slywotzky, Adrian J. The Profit Zone: How Strategic Business Design Will Lead You to Tomorrow's Profits. New York: Times Books, 1998.

Smallman, Clive. Knowledge Management as Risk Management: The Need for Open Corporate Governance. Bradford: University of Bradford Management Centre, 1999.

Smith, David E. and David Elliott. Knowledge, Groupware, and the Internet. Woburn, MA: Butterworth-Heinemann, 1999.

Sonnenreich, Wes and Tim Macinta. Web Developer.Com® Guide to Search Engines. New York: John Wiley & Sons, 1998.

Sparrow, John. Knowledge in Organizations: Access to Thinking at Work. London: Sage Publications, 1998.

Special Libraries Association Staff. Knowledge Management: A New Competitive Asset. Washington, DC: Special Libraries Association, 1998.

Spitzer, Quinn and Ron Evans. Heads You Win! How the Best Companies Think. New York: Simon and Schuster, 1997.

Spurge, Lorraine, ed. Knowledge Exchange Business Encyclopedia, Illustrated. Santa Monica, CA: Knowledge Exchange, Inc., 1995.

Srikantaiah, Kanti and Michael E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

Starkey, Ken, ed. How Organizations Learn. London: International Thomson Business Press, 1996.

State of Wyoming Information Technology Strategic Plan. Cheyenne, WY: State of Wyoming, 1998.

Stern, David, ed. Digital Libraries: Philosophies, Technical Design Considerations and Example Scenarios. Binghamton, NY: Haworth Press, 1999.

Sternberg, Robert and Joseph Horvath, eds. Tacit Knowledge in Professional Practice. Hillsdale, NJ: Lawrence Erlbaum Associates, 1998.

Stewart, Thomas A. Intellectual Capital: How the Knowledge Economy Is Creating New Challenges for Corporations & New Opportunities for the People Who Work for Them. New York: Doubleday. 1997.

Stewart, Thomas A. Intellectual Capital: The New Wealth of Organizations. New York: Doubleday/Currency, 1997.

Stielow, Frederick, ed. Creating a Virtual Library: A How-to-Do-It Manual. New York: Neal-Schuman Publishers, 1999.

Sullivan, Patrick H., ed. Profiting from Intellectual Capital: Extracting Value from Innovation. New York: John Wiley & Sons, 1998.

Sullivan, Patrick H. Value-Driven Intellectual Capital: How to Convert Intangible Corporate Assets into Market Value. New York: John Wiley & Sons, 2000.

Sveiby, Karl Erik. The New Organizational Wealth: Mangaging & Measuring Knowledge-Based Assets. San Francisco: Berrett-Koehler Publishers, 1997.

Swan, Jacky and Harry Scarbrough. Case Studies in Knowledge Management. London: Institute of Personnel Management, 1999.

Swanstrom, Edward. Knowledge Management: Modelling and Managing the Knowledge Process. New York: John Wiley & Sons, 1999.

Swanstrom, Edward. Knowledge Management Using Object-Oriented Change & Learning. New York: John Wiley & Sons, 2000.

Synnott, W. R. and W. H. Gruber. Information Resource Management: Opportunities and Strategies for the 1980s. New York: John Wiley & Sons, 1980.

Talero, Eduardo and Philip Gaudette. Harnessing Information for Development: World Bank Group Vision and Strategy, Draft Document. Washington, DC: The World Bank, 1995.

Tansley, D. S. W. and C. C. Hayball. Knowledge-Based Syatems and Design. New York: Prentice Hall, 1993.

Tecker, Glenn H. et al. Building a Knowledge-Based Culture: Using Twenty-First Century Work and Decision-Making Systems in Associations. Washington, DC: American Society of Association Executives, 1997.

Teece, David J. Managing Intellectual Capital: Organizational, Strategic, and Policy Dimensions. London: Oxford University Press, 2000.

Thierauf, Robert J. Knowledge Management Systems for Business. Westport, CT: Quorum Books, 1999.

Thomas, Vinod et al. Embracing the Power of Knowledge for a Sustainable Environment. Washington, DC: World Bank, 1997.

Thompson, Leigh et al. Shared Cognition inOrganizations: The Management of Knowledge. Hillsdale, NJ: Lawrence Erlbaum Associates, 1999.

Thurbin, Patrick J. Leveraging Knowledge: The 17-Day Program for a Learning Organization. London: Pitman Publishing, Ltd., 1995.

Thurow, Lester C. Building Wealth: The New Rules For Individuals, Companies and Nations In A Knowledge-Based Economy. New York: Harper Business, 1999.

Tidd, Joe, ed. From Knowledge Management to Strategic Competence : Measuring

Technological, Market and Organizational Innovation. London: Imperial College Press, 2000.

Tirosh, D., ed. Implicit and Explicit Knowledge: An Educational Approach. Norwood, NJ: Ablex Publishing Corp., 1994.

Tissen, Rene et al. Creating the 21st Century Company: Knowledge Intensive, People Rich. Reading, MA: Addison Wesley Publishing Co., 1998.

Tissen, Rene et al. Value-Based Knowledge Management: Creating the 21st Century Company: Knowledge Intensive, People Rich. Reading, MA: Addison Wesley Publishing Co., 1998.

Tiwana, A. Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System. Upper Saddle River, NJ: Prentice Hall, 1999.

Tobin, Daniel R. The Knowledge-Enabled Organization: Moving from ‘Training’ to ‘Learning’ to Meet Business Goals. New York: AMACOM, 1998.

Tobin, Daniel R. Transformational Learning: Renewing Your Company through Knowledge and Skills. New York: John Wiley & Sons, 1996.

Toogood, Granville N. The Inspired Executive: The Art of Leadership in the Age of Knowledge. New York: McGraw-Hill: 1999.

Tordoir, Pieter P. The Professional Knowledge Economy: The Management and Integration of Professional Services in Business Organizations. Boston: Kluwer Academic Publishing, 1996.

Turban, Efraim and Jay Liebowitz, eds. Managing Expert Systems. Hershey, PA: Idea Group Publishing, 1990.

Tyden, Thomas. Knowledge Interplay: User-Oriented Research Dissemination through Synthesis Pedagogics. Philadelphia: Coronet Books, 1993.

Vasarhelyi, Miklos A. and Dan O'Leary, eds. Artificial Intelligence in Accounting and Auditing: Knowledge Management and Value Creation. Princeton, NJ: Markus Wiener, 2000.

Vella, C. M. and J. J. McGonagle. Competitive Intelligence in the Computer Age. New York: Quorum Books, 1987.

Vine, David. Internet Business Intelligence: How to Build a Big Company System on a Small Company Budget. New Medford, NJ: Cyber Age Books, 2000.

Von Krogh, Georg. Knowing in Firms: Understanding, Managing and Measuring Knowledge. Walnut Creek, CA: Altamira, 1999.

Von Krogh, Georg and Johan Roos. Managing Knowledge: Perspectives on Cooperation and Competition. London: Sage Publications, 1996.

Von Krogh, Georg and Johan Roos. Organizational Epistemology. New York: St. Martin’s Press, 1995.

Von Krogh, Georg et al, eds. Enabling Knowledge Creation. Oxford: Oxford University Press, 2000.

Von Krogh, Georg et al, eds. Understanding, Managing, and Measuring Knowledge. London: Sage, 1998.

Waitley, Denis. Empires of the Mind: Lessons to Lead and Succeed in a Knowledge-Based World. New York: Quill, 1996.

Webb, Sylvia P. Knowledge Management: Linchpin of Change: Some Practical Guidelines. London: ASLIB, 1998.

Wiig, Karl M. Knowledge Management. Arlington, TX: Schema Press, 1995.

Wiig, Karl M. Knowledge Management: The Central Focus for Intelligent-Acting Organizations. Arlington, TX: Schema Press, 1994.

Wiig, Karl M. Knowledge Management Foundations: Thinking About Thinking-How People and Organizations Represent, Create and Use Knowledge. Arlington, TX: Schema Press, 1993.

Wiig, Karl M. Knowledge Management Methods: Practical Approaches to Managing Knowledge. Arlington, TX: Schema Press, 1995.

Williams, M. E., ed. Annual Review of Information Science and Technology. Vol. 30. Medford, NJ: Information Today Inc., 1995.

Wills, Gordon. The Knowledge Game: The Revolution in Learning and Communication in the Workplace. London: Cassell Academic, 1998.

Wilson, David. Managing Knowledge. Woburn, MA: Butterworth-Heinemann, 1996.

Winslow, Charles D. and William L. Bramer. FutureWork: Putting Knowledge to Work in the Knowledge Economy. New York: Free Press, 1994.

Winter, Sidney G. and Oliver E. Williamson, eds. The Nature of the Firm: Origins, Evolution, and Development. Oxford: Oxford University Press, 1994.

Woods, Eric. Knowledge Management: Applications, Markets and Technologies. London: Ovum, 1998.

Woods, John A. and James W. Cortada. Knowledge Management Yearbook 1999-2000. Woburn, MA: Butterworth-Heinemann, 1999.

World Bank. Assessing Aid, What Works, What Doesn’t and Why. Oxford: Oxford University Press, 1998.

Wriston, Walter B. The Twilight of Sovereignty: How the Information Revolution Is Transforming Our World. New York: S & S Trade, 1992.

Wu, Xindong. Knowledge Acquisition from Databases. Norwood, NJ: Ablex Publishing Co., 1995.

Wylie, Janet C. Chances & Choices: How Women Can Succeed in Today’s Knowledge Business. Vienna, VA: EBW Press, 1996.

Zack, Michael H. Knowledge and Strategy. Woburn, MA: Butterworth-Heinemann, 1999.

Zuboff, Shoshana. In the Age of the Smart Machine: The Future of Work and Power. New York: Basic Books, 1989.

Zucker, Lynne G. Intellectual Capital and the Birth of U.S. Biotechnology Enterprises. Cambridge, MA: National Bureau of Economic Research, 1994.

Zucker, Lynne G. Intellectual Capital and the Firm: The Technology of Geographically Localized Knowledge Spillovers. Cambridge, MA: National Bureau of Economic Research, 1994.

Due to the number of articles in this bibliography, the articles have been separated into subheadings (see Table of Contents). I hope that these more specialized divisions will assist the reader in locating and using the information contained herein.

This group of articles serves very well as an introduction to the field of Knowledge Management. These articles tend to be broader in scope, thus providing a firm foundation upon which the reader can build. Knowledge Management is a relatively new field that is evolving and progressing rapidly. The concept of managing and utilizing data and information has existed for quite a while, but it was not until recently that its characteristics and identity came to be defined as a separate discipline. As the natural progression occurred, this field then matured into Knowledge Management. Knowledge Management is the next logical step. From compiling, processing and storing data to organizing the data (the creation of Information), and investing information with context and value beyond the information itself (the creation of Knowledge) to provide added value to the organization--whether it is in the for-profit or non-profit arena, or the private or public sectors.

As Knowledge Management found and developed its own niche, it continued to evolve and grow. Shortly thereafter, the niche became a functional entity, and the entity grew until it became a multi-faceted discipline. After all of these changes, Knowledge Management still continues to evolve. Continual evolution is the sign that, unlike other schools of thought in the management arena, Knowledge Management is not only here to stay but it will also continue its evolution into areas not yet imagined as more and more minds focus on it, add value to it, and take it further and further.

If one stops to think about it, Knowledge Management is the next logical, productive, and professional step in the way to conduct "business" whether or not the institution is a for-profit organization. Management experts have been talking for years about streamlining operations, increasing productivity, and creating revenue. Yet, until the advent of Knowledge Management, virtually every institution has not been applying the one ingredient it seeks in every employee--experience (Tacit Knowledge) to its every day pursuits.

More than many "management concepts", Knowledge Management is one concept that is useful, indeed necessary, outside of the working environment as well as within professional situations. In fact, most individuals who are at the top of their profession (whether it is in library science, the physical sciences, or any other discipline) have been practicing Knowledge Management before it had a name. They were seeking out and adding information to their skill set to enhance the value of their performance. Now that Knowledge Management has been identified and incorporated into many professional systems, these same individuals are now at the forefront in the application of Knowledge Management in their respective professions.

Knowledge Management, as stated above, has come to affect every field of human endeavor that deals with the collection, storage, dissemination, and synthesis of knowledge. The articles in this section discuss the beginnings and subsequent evolution of the subject as it has progressed from a concept to a philosophy to a working model.

Abell, Angela and Nigel Oxbrow. "Knowledge as a Corporate Resource: Moving Information to Center Stage." IntraNet Professional 01.01 (May 1998): 01, 07-08.

Alic, J. A. "Knowledge, Skill, and Education in the New Global Economy." Futures 29.01 (1997): 05-16.

Allee, Verna. "12 Principles of Knowledge Management." Training & Development 51.11 (November 1997): 71-74.

Allee, Verna. "Are You Getting Big Value from Knowledge?" KMWorld 08.09 (September 1999): 16-17.

Anderson, Gary. "A Needle in a Haystack." Industry Week 243.13 (04 July 1994): 41.

Anonymous. "Five Steps to Better Knowledge Management." Computerworld 29.25 (19 June 1995): ss03.

Arora, A. "Contracting for Tacit Knowledge: The Provision of Technical Services in Technology Licensing Contracts." Journal of Developmental Economics 50 (1996): 233-256.

Arthur, W. B. "Increasing Returns and the New World of Business." Harvard Business Review 74.04 (July-August 1998): 100-109.

Banks, H. "The Productivity Paradox." Forbes 144.02 15.

Bartholomew, Doug. "Getting on Track: Alignment of Information Systems with Business Strategy Isn't Easy to Achieve or Maintain." Industry Week 247.05 (02 March 1998): 22-24.

Becerra-Fernandez, I. "Center for Innovation and Knowledge Management." SIGGROUP Bulletin 19.01 46-51.

Birkett, Bill. "Knowledge Management." Chartered Accountants Journal of New Zealand 74.01 (February 1995): 14-18.

Birkett, W. P. "Management Accounting and Knowledge Management." Management Accounting 77.05 (November 1995): 44-48.

Blair, David C. "The Management of Information: Basic Distinctions." Sloan Management Review 20.01 (Fall 1984): 13-23.

Blake, Paul. "The Future of Knowledge Management." Information Today 17.03 (March, 2000): 14.

Blake, Paul. "The Knowledge Management Expansion." Information Today 15.01 (January 1998): 12-14.

Bontis, Nick et al. "The Knowledge Toolbox: A Review of the Tools Available to Measure and Manage Intangible Resources." European Management Journal 17.04 (August 1999): 391-402.

Boyd, Stowe. "Knowledge Management in Context." KMWorld 08.08 (August 1999): 20, 25.

Brady, Roberta. "@BRINT--A Business Researcher's Interests." Online 22.05 (September-October 1998): 87.

Brandolese, A. and R. Cigolini. "A New Model for the Strategic Management of Inventories Subject to Peaks in Market Demand." International Journal of Production Research 37.08 (1999).

Bresnick, Peggy. "The Virtual Roundtable." Insurance and Technology 23.06 (June 1998): 76.

Brethenoux, E. "Knowledge Management: Myths and Challenges." Gartner Group Research Note/Key Issues K-KMGT-1650 (1997).

Bruss, Lois R. "Ten Steps to Achieve KM Success." KMWorld 08.04 (April 1999): 37.

"CAM-i Focuses on Knowledge Management." Management-Accounting 79 (November 1997): 66-67.

"Confusing Terminology." Computerworld (10 January 2000): 68.

Coombs, Rod and Richard Hall. "Knowledge Management Practices and Path-Dependency in Innovation." Research Policy 27.03 (July 1998): 237-253.

Cottrill, Ken. "Networking for Innovation." Chemical Week 160 (25 February 1998): 39-43.

Davenport, Thomas H. and D. A. Marchand. "Is KM Just Good Information Management?" Financial Times (08 March 1999): 02.

Davenport, Thomas H. and David E. Smith. "Managing Knowledge in Professional Service Firms." Knowledge Directions 01 (Spring 1999).

Davenport, Tom. "From Data to Knowledge." CIO (01 April 1999): 01-05.

"Defining Knowledge Management." Public Relations Strategist 04.02 (Summer 1998): 34-35.

"Delivering Knowledge into Your Hands." Information Outlook 03.06 (June 1999): 42-46.

Demarest, Marc. "Understanding Knowledge Management." Long Range Planning 30.03 (June 1997): 374-384.

Deveau, Denise. "Knowledge Is Business Power." Computing Canada 26.08 (14 April 2000): 14.

Dodge, John. "Will the Real Knowledge Management Please Stand Up?" PC Week 16.05 (01 February 1999): 03.

Dove, Rick. "A Knowledge Management Framework." Automotive Manufacturing and Production 110.01 (January 1998): 18-20.

Dragoon, A. "Knowledge Management: Rx for Success." CIO 08.18 (July 1995): 48-56.

Drucker, Peter F. "Beyond the Information Revolution." The Atlantic Monthly 284.04 (October 1999): 47-57.

Drucker, Peter F. "The Coming of the New Organization." Harvard Business Review 66.01 (January-February 1988): 45-53.

Drucker, Peter F. "The Information Executives Truly Need." Harvard Business Review (January-February 1995): 54.

Drucker, Peter F. "The Next Information Revolution." Forbes ASAP (August 24, 1998): 47-58.

Duffy, Jan. "The KM Technology Infrastructure." Information Management Journal 34.02 (April 2000): 62-66.

Duhon, Bryant. "It's All in Our Heads." Inform 12.08 (September 1998): 09-13.

Dykeman, John B. "Knowledge Management Moves from Theory Toward Practice." Managing Office Technology 43.04 (May 1998): 12-14.

Dzinkowski, Ramona. "The Measurement and Management of Intellectual Capital: An Introduction." Management Accounting 78.02 (February 2000): 32-36.

Edwards, Ray. "Knowledge Management—A Culture, Not a Widget." KMWorld 06.16 (03 November 1997): 27, 39.

Emery, Priscilla. "Knowledge Management." Inform 11.10 (November 1997): 02.

"Fad Busters." PC Week 13.45 (11 November 1996): E03.

Fall, Andrew and Guy Mineau. "Knowledge Retrieval, Use and Storage for Efficiency." Computational Intelligence 15.01 (1999): 01.

Field, J. J. "Knowledge Management: A New Competitive Asset." Information Outlook 02.09 27-30.

Fischbein, E. "Tacit Models." Tirosh, D., ed. Implicit and Explicit Knowledge: An Educational Approach. Norwood, NJ: Ablex Publishing Corp., 1994.

Fontaine, Michael. "Knowledge & Communities: An Annotated Bibliography 1991-1999." IBM Institute for Knowledge Management, August 1999.

Frappaolo, Carl. "Defining Knowledge Management: Four Basic Functions." Computerworld 32 (23 February 1998): 80.

Frappaolo, Carl. "Document Management’s Role in Knowledge Management." KMWorld 07.10 (01 September 1998): 14, 16, 18.

Frappaolo, Carl and Wayne Toms. "Knowledge Management: From Terra Incognito to Terra Firma." KMWorld 06.15 (20 October 1997): 16-21.

Fryer, Bronwyn. "Get Smart." Inc. 21.13 (14 September 1999): 60-70.

Fuld, Leonard M. "Knowledge Profiteering." CIO 11.17 (15 June 1998): 28-32.

Fusaro, Roberta. "Knowledge Management Rescues Text Flood." Computerworld (11 January 1999): 74.

Gable, Guy G. "The Expert's Opinion." Journal of Global Information Management 08.02 (April-June 2000): 58-60.

Galagan, Patricia A. "Smart Companies." Training & Development 51.12 (December 1997): 20-24.

Gantz, John. "Knowledge Management: Some 'There' There." Computerworld 32.41 (12 October 1998): 33.

Gopal, Christopher and Joseph Gagnon. "Knowledge, Information, Learning and the IS Manager." Computerworld 29.25 (19 June 1995): ss01-ss07.

Gore, C. and E. Gore. "Knowledge Management: The Way Forward." Total Quality Management 10.04 (1999): S554-S560.

Grant, E. B. and J. J. Gregory. "Tacit Knowledge: The Life-Cycle and International Manufacturing Transfer." Technology Analysis & Strategic Management 09.02 (1997): 159-161.

Grayson, C. Jackson, Jr. and Carla S. O’Dell. "Mining Your Hidden Resources." Across the Board 35.04 (April 1998): 23-28.

Greengard, Samuel. "Storing, Shaping and Sharing Collective Wisdom." Workforce 77.10 (October 1998): 82-87.

Hannabuss, Stuart. "Knowledge Management." Library Management 08.05 (1987): 01-50.

Hansen, Morten T. et al. "What’s Your Strategy for Managing Knowledge?" Harvard Business Review 77.02 (March-April 1999): 106-116.

Harari, Oren. "The Concrete Intangibles." Management Review 88.05 (May 1999): 30-33.

Harrington, Ann. "The Big Ideas: Ever Since Frederick Taylor Pulled out His Stopwatch, Big Thinkers Have Been Coming up with New--though Not Always Better--Ways to Manage People and Business. Fortune 140.10 (22 November 1999): 152+.

Helfer, Joe. "Order Out of Chaos: A Practitioner's Guide to Knowledge Management." Searcher: The Magazine for Database Professionals 06.07 (July-August 1998): 44-51.

Herbert, Ian. "Knowledge Is a Noun, Learning Is a Verb." Management Accounting 78.02 (February 2000): 68-69.

Hermans, John A. "Catch the Knowledge Management Wave." Library Journal 124.14 (01 September 1999): 161-163.

Hibbard, Justin. "Knowing What We Know." InformationWeek (20 October 1997): 46-64.

Holland, J. "Learning about Knowledge Management--CEST's Approach." Assignation 16.01 (October 1998): 05-09.

Houlder, Vanessa. "The High Price of Know-How." Financial Times (14 July 1997): 10-11.

Infield, Neil. "Capitalising on Knowledge." Information World Review 130 (November 1997): 22.

Inkpen, Andrew C. "Creating Knowledge through Collaboration." California Management Review 39.01 (Fall 1996): 123-140.

Jansen, M. G. and P. Beys. "On the Use of Meaningful Names in Knowledge-Based Systems." Lecture Notes in Computer Science (1999): 341-348.

Kalish, Doug. "EKM Traverses the Organization and Transcends Departmental Boundaries." KMWorld 08.09 (September 1999): 23-25, 37.

Kanter, Jerry. "Knowledge Management, Practically Speaking." Information Systems Management 16.04 (Fall 1999): 07-15.

Kepczyk, Roman H. "Knowledge Management Critical to Firm Futures." Accounting Today 14.04 (21 February 2000): 22.

"Knowledge Management: A Basic Q & A." Information Advisor Knowledge Management Supplement 01.01 (March 1997).

"Knowledge Management Consulting Gives CPAs a Competitive Edge." CPA Journal 68.08 (August 1998): 72.

"Knowledge Management: It's All About People." Information Advisor 11.06 (June 1999): 01.

"Knowledge Management: Managing Intellectual Capital Within an Organization." PC Week 14.35 (18 August 1997): 87.

Koenig, M. E. D. "A Bibliometric Analysis of Pharmaceutical Research." Research Policy 12.01 15-36.

Koenig, M. E. D. "Bibliometric Indicators Versus Expert Judgement in Assessing Research Performance." Journal of the American Society for Information Science 43.02 136-145.

Koenig, Michael E. D. "Education for Knowledge Management." Information Services and Use 19.01 (1999): 17.

Koenig, M. E. D. "Entering Stage III – The Convergence of the Stage Hypotheses." Journal of the American Society for Information Science 43.03 204-207.

Koenig, Michael E. D. "Information Services and Productivity: A Background." Srikantaiah, Kanti and Michael E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

Koenig, Michael E. D. and T. Kanti Srikantaiah. "The Evolution of Knowledge Management." Srikantaiah, Kanti and Michael E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

Koulopolos, Thomas. "Knowledge Management: Toward Creating the ‘Knowing Enterprise’." KMWorld 07.02 (23 February 1998).

Kramer, Matt. "Knowledge Management Becomes Catch Phrase But Eludes Easy Definition." PC Week (07 December 1998): 95.

Lettis, Lucy. "When Less Is More." Information Outlook 02.05 (May 1998): 17-20.

Lim, K. K. et al. "Managing for Quality through Knowledge Management." Total Quality Management 65.07 (1999): S615-S621.

Lindsey-King, C. "Knowledge Management: Your Link to the Future." Bibliotheca Medica Canadiana 20.02 (Winter 1998): 74-75.

Lloyd, Bruce. "Knowledge Management: The Key to Long-Term Organizational Success." Long Range Planning 29.04 (August 1996): 576-580.

Lloyd, Bruce. "The Wisdom of the World: Messages for the New Millennium." The Futurist 34.03 (May 2000): 42.

Maglitta, Joseph. "Know-How, Inc." Computerworld 30.01 (15 January 1996): 73-75.

Maglitta, Joseph. "Smarten Up!" Computerworld 29.23 (05 June 1995): 84-86.

"Making Aid Work." The Economist 349.8094 88.

Malhotra, Yogesh. "From Information Management to Knowledge Management: Beyond the `Hi-Tech Hidebound’ Systems." Srikantaiah, Kanti and M. E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

Malhotra, Yogesh. "Knowledge Management and New Organization Forms: A Framework for Business Model Innovation." Information Resources Management Journal 13.01 (January-March 2000): 05-14.

Malhotra, Yogesh. "Managing the Business of Knowledge in Interesting Times." Information Resources Management Journal 13.01 (January-March 2000): 03-04.

Management Review. "Survey on Knowledge Management." Management Review 88.04 (April 1999): 20-23.

Mannes, Suzanne and Shelli M. Hoyes. "Reinstating Knowledge during Reading: A Strategic Process." Discourse Processes 21.01 (January-February 1996): 105-130.

Manville, B. and N. Foote. "Harvest Your Workers’ Knowledge." Datamation 42.13 (July 1996): 78-80.

Marchand, Donald A. "Information Management: Strategies and Tools in Transition?" Information Management Review 01.01 (1985): 27-34.

"Marks & Spencer." Windows on Retail & Distribution 07.15 17-18.

"Mastering Information Management." Financial Times (08 March 1999): 01-15.

Mayo, Andrew. "Memory Bankers." People Management 04 (22 January 1998): 34-38.

Mazzie, Mark. "Key Challenges Facing the Evolution of Knowledge Management." Srikantaiah, Kanti and Michael E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

McKinley, Tony. "A First Step Toward Knowledge Management." KMWorld 07.09 (01 August 1998): 36-37.

McKinley, Terry. "What Is KM All About? KMWorld 07.02 (23 February 1998): 01, 25, 39.

McLean, Neil. "Challenges in the Information Services Market." Australian Library Journal 46.01 (February 1997): 52-67.

McWilliams, Gary and Marcia Stepanek. "Knowledge Management: Taming the Info Monster." Business Week 3583 (22 June 1998): 170-172.

Meyer, Christopher. "What Makes Workers Tick?" Inc. 19 (December 1997): 74-75.

Middleton, M. "From Information Management to Knowledge Management: Some Perspectives on Development." El Profesional de la Informacion 08.05 10-17.

Milne, J. "Think Tank." Unix & NT News 129 (December 1999-January 2000): 18-20.

"Mr. Knowledge." The Economist (31 May 1997): 63.

Mueller, Nancy S. ``Missing the Competitive-Advantage Boat." Managing Office Technology 42.01 (January 1997): 22.

"Navigating Among the Disciplines: The Library and Interdisciplinary Inquiry." Library Trends 45.02 (Fall 1996).

O’Leary, D. E. "Enterprise Knowledge Management." Computer 31.03 (March 1998): 54-61.

Oliver, Amalya L. and Kathleen Montgomery. "Creating a Hybrid Organizational Form from Parental Blueprints: The Emergence and Evolution of Knowledge Firms." Human Relations 53.01 (January 2000): 33-56.

Owen, T. "Knowledge Management: What We Need to Do to Stay in the Swim." Assignation 16.01 (October 1998): 19-21.

Oxbrow, N. and A. Abell. "Knowledge Management: Competitive Advantage for the 21^st Century." Records Management Bulletin 83 (December 1997): 05-10.

Pascarella, Perry. "Harnessing Knowledge." Management Review 86.09 (October 1997): 37-40.

Pastore, Richard. "The Importance of Getting Smart." CIO 08.11 (15 March 1995): 62-66.

Pemberton, J. Michael. "Knowledge Management (KM) and the Epistemic Tradition." Records Management Quarterly 32.03 (July 1998): 58-62.

Penttila, Chris. "Who Knows?" Entrepreneur 28.04 (April 2000): 138-141.

Pinelli, Thomas E. and Rebecca O. Barclay. "Maximizing the Results of Federally-Funded Research and Development Through Knowledge Management: A Strategic Imperative for Improving U.S. Competitiveness." Government Information Quarterly 15.02 (1998): 157-172.

Ponelis, S. and F. A. Fairer-Wessels. "Knowledge Management: A Literature Overview." South African Journal of Library and Information Science 66.01 (March 1998): 01-09.

Prusak, Larry. "Where Did Knowledge Management Come From?" Knowledge Directions 01 (Fall 1999): 90-96.

Riley, Bryan. "You Are Now Entering the Age of the Mind: Thoughts on the Knowledge Society." Australian Library Journal 47.02 (May 1998): 145-156.

Roberts-Witt, Sarah L. "Knowledge Management: Know What You Know." PC Magazine (01 July 2000): 165.

Rogers, Debra M. "Knowledge Management Gains Momentum in Industry." Research-Technology Management 39.03 (May-June 1996): 05-07.

Ross, Cynthia. "IT 'Craze': Management of Knowledge New IT 'Craze'." Computing Canada (13 July 1998).

Rowland, Hillary. "Doctor Know." People Management 04.05 (05 March 1998): 50-52.

Saffady, William. "Digital Library Concepts and Technologies for the Management of Library Collections: An Analysis of Methods and Costs." Library Technology Reports 31.03 (May-June 1995): 221-379.

Schmalhofer, F. and L. Van Elst. "An Oligo-Agents System with Shared Responsibilities for Knowledge Management." Lecture Notes in Computer Science 1621 (1999): 379-384.

Schmidt, David P. "Ethics for Knowledge Management." Srikantaiah, Kanti and Michael E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

Schrage, Michael. "Why Stop at Knowledge Management?" Computerworld 30.46 (11 November 1996): 37.

Sherwell, J. "Building the Virtual Library: The Case of SmithKline Beecham." Managing Information 04.05 35-36.

Shockley, William III. "Planning for Knowledge Management." Quality Progress 33.03 (March 2000).

Silver, Bruce. "Everything You Really Need to Know about KM." KMWorld 07.13 (December 1998): 20.

Skyrme, David J. "Knowledge Management: Oxymoron or Dynamic Duo?" Managing Information 04.07 (September 1997): 24-26.

Smith, Keith. "Managing Knowledge." Supply Management 40.02 (27 January 2000).

Smith, Rebecca A. "Knowledge: Researching the Power Base of the Organization." Information Outlook 02.06 (June 1998): 12-14.

"Special Focus: Knowledge Management." Journal of Business Strategy 19 (January-February 1998): 10-28.

Smith, Geoff. "The Journey of a Thousand Miles Starts with a Single Step." Knowledge Management (December 1999-January 2000): 24-25.

"Special Issue: Knowledge Management." Harvard Business Review 74 (July-August 1997).

"Special Issue: Knowledge Management." Harvard Business Review 75 (September-October 1997).

Spender, J. "Competitive Advantage from Tacit Knowledge? Unpacking the Concept and Its Strategic Implications." Moingeon, Bertrand and Amy Edmondson, eds., Organizational Learning and Competitive Advantage. Thousand Oaks, CA: Sage Publications, 1996.

Srikantaiah, T. Kanti. "An Introduction to Knowledge Management." Srikantaiah, Kanti and Michael E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

Srikantaiah, T. Kanti. "Knowledge Management: A Faceted Overview." Srikantaiah, Kanti and Michael E. D. Koenig, eds. Knowledge Management for the Information Professional. Medford, NJ: Information Today, 1999.

Sternberg, R. J. et al. "Practical Intelligence: The Nature and Role of Tacit Knowledge in Work and at School." Puckett, J. M. and H. W. Reese, eds. Mechanisms of Everyday Cognition. Hillsdale, NJ: Lawrence Erlbaum Associates.

Stewart, Thomas A. "Taking Risk to the Marketplace." Fortune 141.05 (06 March 2000): 424. IC

Streatfield, David and Tom Wilson. "Deconstructing ‘Knowledge Management'." ASLIB Proceedings 51.03 (March 1999): 67-71.

Stuart, Ann. "Five Uneasy Pieces, Part Two: Knowledge Management." CIO (01 June 1997).

Tan, Jeffrey. "Knowledge Management--Just More Buzzwords?" British Journal of Administrative Management 19.10 (March-April 2000): 10.

"Tapping Corporate Knowledge." Internal Auditor 55.04 (August 1998): 15-16.

Tebbe, Mark. "No, Those Aren't Documents; They're `Knowledge Sources'." InfoWorld 21.16 (19 April 1999): 30.

"Tips for Know-How." Computerworld 32.04 (26 January 1998): s06.

"Tips for Making Knowledge Management Pay Off." IT Cost Management Strategies 16.04 (April 1997): 07-08.

Trussler, Simon. "The Rules of the Game." Journal of Business Strategy 19 (January-February 1998): 16-19.

Vollmer, Mike and Tessy Phillips. "Process Mapping Key Starter in Knowledge Management." Offshore 60.04 (April 2000): 130-131.

Wagner, R. K. and R. J. Sternberg. "Practical Intelligence in Real-World Pursuits: The Role of Tacit Knowledge." Journal of Personality and Social Psychology 49.02 (1985): 436-458.

Wah, Louisa. "Behind the Buzz." Management Review 88.04 (April 1999): 16-26.

Waldron, M. "Mental Wealth." Document Manager 08.01 (January-February 2000): 36-39.

Watson, Sharon. "Getting to 'Aha!'." Computerworld 32.04 (26 January 1998): s01-s05.

Wetteland, Annette, ed. "Iowa: Making the Information Connection." Library Hi Tech 14.02-03 (1996): 115-123.

Whiting, Rick. "Myths & Realities." Informationweek 762 (22 November 1999): 42-54.

Wiig, K. M. "Knowledge Management: Where Did It Come From and Where Will It Go?" Expert Systems with Applications 13.01 (July 1997): 01-14.

Wiig, K. M. et al. "Supporting Knowledge Management: A Selection of Methods and Techniques." Expert Systems with Applications 13.01 (July 1997): 15-27.

Winter, Michael F. "Specialization, Territoriality, and Jurisdiction: Librarianship and the Political Economy of Knowledge." Library Trends 45.02 (Fall 1996): 343-363.

Wolff, M. F. "Knowledge Management Gains Momentum in Industry." Research Technology Management 39.03 (May 1996): 05-07.

Young, Ron. "The Wide-Awake Club." People Management 04 (05 February 1998): 46-49.

Yu, Dorothy. "Managing Knowledge Correctly Can Transform High-Tech." Boston Business Journal 20.01 (11 February 2000): 09-10.

What is an asset? According to the New Shorter Oxford English Dictionary, it is "a thing or person of use or value". If one asks an accountant for examples of assets, one will get an array of answers: accounts receivable, bonds, buildings, cash, certificates of deposit, equipment, "goodwill", land, physical plant, stocks…the list goes on and on. Several years ago, if one were to ask an accountant the value of a firm’s Intellectual Capital--one would most likely have been greeted with a blank look, and a hurried excuse to go to an "imaginary" meeting. Now Intellectual Capital is sought as eagerly and intensely as profit. Why? Because Intellectual Capital has and has had a constant and significant impact on profit whether or not it was measured. Greater effectiveness, greater efficiency, greater employee involvement, higher employee morale, and increased productivity are among the results that properly managed Intellectual Capital can produce. Explicit and Tacit Knowledge are what make the business world go round. The value of Explicit Knowledge has long been known, but the greater value of Tacit Knowledge is finally being addressed. If Tacit Knowledge cannot be located, collected, stored, and distributed in a timely manner to those who need and can use it, then a firm will not last very long.

The value of Intellectual Capital has been quantified. It is valuable in the corporate suite, it is valuable to the Administrative Assistant, it is valuable in the hallowed halls of academia, and it is also has value on the floor of a factory. Ask any productive employee at any level: Who does one call to ensure that an "emergency" task gets done correctly and on time the first time? That information is worth its weight in gold to any organization. Every employee knows the answer to that question after a period of time, but wouldn't it be better if every employee knew the answer as soon as it was needed? This type of knowledge has been around since the beginning of the business world and its value is in direct proportion to the effort and time required to locate the answer.

Knowledge of one's given field has always been a requirement for an individual to perform productively in a professional environment. Given the explosion of inter-disciplinary functions and operations, it is now essential that if one does not have expertise in another, separate discipline, then one needs to know where the requisite expertise lies and how to get access to it in a timely manner. It is only recently that various forms of endeavor have identified Intellectual Capital as an asset that not only needs to be defined and utilized, but also valued and pursued as much as a positive cash flow.

This section discusses the collection, compilation, storage, accessibility, and utilization of this long-overlooked but indispensable asset.

"Abuzz' Beehive Selected by Customers Including Micro Modeling, American Management Systems to Manage People-Based Intellectual Capital." PR Newswire 5891 (10 May 1999).

Agor, Weston H. "The Measurement, Use, and Development of Intellectual Capital to Increase Public Sector Productivity." Public Personnel Management 26.02 (Summer 1997): 175-186.

Alter, Allan E. "Is Knowledge Management in Trouble?" Computerworld 32.24 (15 June 1998): 75.

Aoki, R. and T. J. Prusa. "International Standards for Intellectual Property Protection and R & D Incentives." Journal of International Economics 35.02 (1993): 251-273.

Barchan, Margetta. "Capturing Knowledge for Business Growth." Knowledge Management Review 04 (September-October 1998): 12-15.

Barsky, Noah P. and Garry Marchant. "The Most Valuable Resource: Measuring and Managing Intellectual Capital." Strategic Finance (February 2000): 58-62.

Bassi, Laurie J. "Harnessing the Power of Intellectual Capital." Training & Development 51.12 (December 1997): 25-30.

Bassi, Laurie J. and Brian Hackett. "Leveraging Intellectual Capital." HR Executive Review 05.03.

Bell, Chip R. "Intellectual Capital." Executive Excellence 14 (January 1999): 15-17.

Bender, David R. "It's the Way You Use It." Information Outlook 02.10 (October 1998): 05.

Berry, John. "Real Knowledge Is Held by People." InternetWeek (10 January 2000): 31.

Bolita, Dan. "Intellectual Assets-A Price on (What’s in) Your Head." KMWorld 08.02 (February 1999): 24, 27.

Bontis, Nick. "Intellectual Capital: An Exploratory Study that Develops Measures and Models." Management Decision 36.02 (1998): 63-76.

Bontis Nick. "Managing Organizational Knowledge by Diagnosing Intellectual Capital: Framing and Advancing the State of the Field." International Journal of Technology Management 18.05-08 (1999): 433-462.

Bontis, Nick. "There's a Price on Your Head: Managing Intellectual Capital Strategically." Business Quarterly 60.04 (Summer 1996): 40-47.

Bowes, R. "How Best to Find and Fulfill Business Information Needs." ASLIB Proceedings 47.05 (May 1995): 119-126.

Bradley, Keith. "Intellectual Capital and the New Wealth of Nations." Business Strategy Review 08.01 (Spring 1997): 53-62.

Bradley, Keith. "Intellectual Capital and the New Wealth of Nations II." Business Strategy Review 08.04 (Winter 1997): 33-44.

Brenner, Pamela M. "Knowledge Management. Motivating Knowledge Workers. The Role of the Workplace. Meeting Basic Needs Can Help Companies Attract and Retain Valuable Employees and Their Intellectual Capital." Quality Progress 32.01 (1999): 33.

Brooking, Annie. "Knowledge Management and Corporate Memory." Intellectual Capital: Core Asset for the Third Millennium Enterprise. London: International Thomson Business Press, 1996.

Brooking, Annie. "The Management of Intellectual Capital." Long Range Planning 30.03 (June 1997): 364-365.

Brown, Tom. "Ringing Up Intellectual Capital." Management 87.01 (January 1998): 47-50.

Bukowitz, Wendi R. and Gordon P. Petrash. "Visualizing, Measuring, and Managing Knowledge." Reseearch Technology Management 40 (July-August 1997): 24-31.

Caron, Marie-Andree. "Adding Value." CMA Management 73.06 (July-August 1999): 35-37.

Caulkin, Simon. "The Knowledge Within." Management Today (August 1997): 28-32.

Cohen, Stephen L. and Nena K. Backer. "Making and Mining Intellectual Capital: Method or Madness?" Training & Development 53.09 (September 1999): 46-50.

Cole-Gomolski, Barb. "Knowledge Management Effort at Dow Helps Company Rein in Patents, Data." ComputerWorld 32 (05 January 1998): 49-53.

Comeau-Kirschner, Cheryl. "The Sharing Culture." Management Review (January 2000): 08.

Crainer, Stuart. "The Swedes Are Coming." Across the Board 36.06 (June 1999): 31-35

Czerniawska, Fiona. "From Intellectual Capital to Intellectual Income." Knowledge Management (December 1999-January 2000): 32.

Dakers, H. "Intellectual Capital: Auditing the People Assets." INSPEL 32.04 (1998): 234-242.

Davies, Jan and Alan Waddington. "The Management and Measurement of Intellectual Capital." Management Accounting-London 77.08 (September 1999): 34.

Dearlove, Des. "From Brawn to Brainpower." The Times (08 May 1997): s04.

Deavenport, Earnie. "Intellectual Capital: The Key to Growing Shareowner Value." Executive Speeches 12 (February-March 1998): 01-03.

Donlon, J. P. "Knowledge Capital." Chief Executive 120 (January-February 1997): 52-61.

Downes, Meredith and Anisya S. Thomas. "Knowledge Transfer through Expatriation: The U-Curve Approach to Overseas Staffing." Journal of Managerial Issues 12.02 (Summer 2000): 131-149.

Dzinkowski, Ramona. "Managing the Brain Trust." CMA Management 73.08 (October 1999): 14-18.

Dzinkowski, Ramona. "Mining Intellectual Capital." Strategic Finance 81.04 (October 1999): 42-46.

Edvinsson, Leif. "Developing Intellectual Capital at Skandia." Long Range Planning 30.03 (June 1997): 366-373.

Edvinsson, Leif. "Visualizing Intellectual Capital in Skandia." Skandia’s 1994 Annual Report. Stockholm, Sweden: Skandia AFS, 1995.

Edwards, Steven. "The Brain Gain." CA Magazine 130 (April 1997): 20-25.

Ellerbee, Linda. "CEO's Notebook--A Low-Tech, Low-Cost Way to Maximize the Intellectual Capital of Your Staff; The Benefits of On-the-Job Mapping; Targeted Surveys for Successful Concept Testing; Spotlight on the Rate of Small-Business Failure; and `My Biggest Mistake’." Inc. 21.09 (1999): 79.

"Evaluating the Value of Knowledge Capital." CPA Journal 68.07 (July 1998): 57.

"Financial Reporting—Statement of Intellectual Capital." Accountancy 123.1266 (1999): 84.

"From the Back—Smart Cookies—Intellectual Capital: What’s It Worth to You?" Management Today (April 1999): 97.

Gautschi, Ted. "Develop Your Intellectual Capital." Design News 53.14 (20 July 1998): 170.

Gautschi, Ted. "Does Your Firm Manage Knowledge?" Design News 54.11 (07 June 1999): 188.

Gautschi, Ted. "The Knowledge Continuum." Design News 54.12 (21 June 1999): 170.

Gautschi, Ted. "Managing Your Company's Intellectual Assets." Design News 54.18 (20 September 1999): 261.

Geisler, Eliezer. "Harnessing the Value of Experience in the Knowledge-Driven Firm." Business Horizons 42.03 (01 May 1999): 18.

Gill, Kathleen D. "Knowledge Management: Tapping, Directing, Intellectual Capital Helps Employees Share What They Know." Human Resources Report 15 (22 September 1997): 21-25.

Halliday, Leah. "Corporate Information: Stored but Not Retrieved." Knowledge Management (December 1999-January 2000): 33.

Hanauer, Joe. "Your Information: What It's Worth." Today's Realtor 31.07 (July 1998): 20-21.

"A Hands-On Look at Intellectual Capital." Management Review 87 (January 1998): 50-51.

Harvey, Michael G. and Robert F. Lusch. "Balancing the Intellectual Capital Books: Intangible Liabilities." European Management Journal (February 1999): 85-92.

Hermans, John A. "Managing Knowledge Workers: New Skills and Attitudes to Unlock the Intellectual Capital in Your Organization." Library Journal 124.14 (01 September 1999): 161-163.

Hickins, Michael. "Gray Matter Stolen." Management Review 88.08 (September 1999): 06.

Hoffman, Carl. "BIC Makes It Happen." Appalachia: Journal of the Appalachian Regional Commission 32.01 (01 January 1999): 24.

Horvath, Joseph A. "White Paper: Working with Tacit Knowledge." IBM Institute for Knowledge Management, April 1999.

"The Human Dimension." Business Asia 31.18 (06 September 1999): 02-04.

"Intellectual Capital." Inc. 60 (15 September 1999).

"Investing in Intellectual Capital." Education & Training 41.02 (1999): 150.

Jeffers, Michelle. "Here Come the Consultants: Corporate America Soon Will Spend Billions on IC." Forbes ASAP 159.07 (07 April 1997): s70.

Kalisky, Lorin David. "Managing Knowledge: Turn Your Information into Valuable Gems." Publish 15.03 (March 2000): 75-76. IC

Kennie, T. "Practice Direction: Is Knowledge and Intellectual Capital Management a Fashionable Fad?" The New Law Journal (1999): 893.

King, Alfred M. and Jay M. Henry. "Valuing Intangible Assets through Appraisals." Strategic Finance 81.05 (November 1999): 32-37.

Kinney, Thomas J. "Knowledge Management, Intellectual Capital and Adult Learning." Adult Learning, 10.02 (Winter 1998-1999): 02-03.

Kirtley, Robert et al. "Crossing the Threshold to the Age of Ideas." KMWorld 08.02 (February 1999): 26-27.

Knight, Daniel J. "Performance Measures for Increasing Intellectual Capital." Strategy & Leadership 27.02 (March-April 1999): 22-27.

Koenig, M.E.D. "The Convergence of Computers and Telecommunications, Information Management Implications." Information Management Review 01.03 (September 1986): 23-33.

Koenig, M.E.D. "From Intellectual Capital to Knowledge Management: What Are They Aalking About?" INSPEL 32.04 (1998): 222-233.

Koenig, M.E.D. "Intellectual Capital and How to Leverage It." Bottom Line 10.03 (1997): 112-118.

Koenig, M.E.D. "Intellectual Capital and Knowledge Management." IFLA Journal 22.04 (1996): 299-301.

Kogut, Bruce. "The Network as Knowledge: Generative Rules and the Emergence of Structure." Strategic Management Journal 21.03 (March 2000): 405-425.

Kurtzman, Joel. "A Mind Is a Terrible Thing to Waste." Chief Executive 112 (April 1996): 20.

Leavitt, Wendy. "The Brains of the Outfit." Fleet Owner 94.08 (August 1999): 81.

Lenzner, Robert and Carrie Shook. "Whose Rolodex Is It, Anyway?" Forbes 161 ( 23 February 1998): 100-104.

Liebowitz, Jay and Ching Y. Suen. "Developing Knowledge Management Metrics for Measuring Intellectual Capital." Journal of Intellectual Capital 01.01 (14 April 2000): 54-67.

Little, Stephen. "Global Production and Global Consumption: Designing Organisations and Networks for the Next Century." Creativity and Innovation Management 08.01 (1999): 08.

Lockenhoff H. "Knowledge Management. Activating Intellectual Capital." Knowledge Organization 24.04 (1997): 255-258.

Longford, Ross. "Funding Intellectual Capital: The Valuation Dilemma." Australian CPA 69.07 (August 1999): 22-23.

Malhotra, Yogesh. "Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital." Journal of Global Information Management 08.03 (July-September 2000): 05-15.

Markham, Lyndsay. "Tales from the New Economy." Knowledge Management (December 1999-January 2000): 12-17.

Masood, Ehsan. "…in the Push for a Knowledge-Driven Economy." Nature (18 March 1999): 181.

Mastorovich, Mary Jane. "Intellectual Capital: Participatory Models of Hospital Work Process Redesign." MedSurg Nursing 07.03 (1998): 172.

Mayo, Andrew. "Called to Account." People Management 05.07 (08 April 1999): 33.

McKinley, James M. "Planning for Success after ‘Go-Live’." Strategic Finance 81.10 (April 2000): 54-58.

McRae, Hamish. "Small Firms Nurture Big Brains." Director 50.06 (January 1997): 64-65.

"Measuring Training’s Contribution to Intellectual Capital." Training 35 (March 1998): 14-16.

Messmer, Max. "Mentoring: Building Your Company's Intellectual Capital." HR Focus 75.09 (September 1998): S11-S12.

Miller, Marlane. "Leveraging Your Hardwired Intellectual Capital." Strategy & Leadership 27.02 (March-April 1999): 28-32.

Miller, William. "Building the Ultimate Resource." Management Review 88.01 (January 1999): 42-45.

Miller, William. "Features—Human Resources." Management Review 88.01 (1999): 41.

Miller, William C. "Fostering Intellectual Capital." HR Focus 75.01 (January 1998): 09-10.

Mintz, S. L. "A Knowing Glance." CFO: The Magazine for Chief Financial Officers 16.02 (February 2000): 52-54.

Mirabile, Rick. "Technology and Intellectual Capital: The New Revolution." Human Resources Professional 11.04 (July-August 1998): 19-22.

Moad, Jeff. "How to Know about Knowledge." PC Week 15.24 (15 June 1998): 128.

Molsbee, Allan. "Don't Overlook the Intangibles." Manufacturing Engineering 124.03 (March 2000): 232.

Nahapiet, Janine and Sumantra Ghoshal. "Social Capital, Intellectual Capital, and the Organizational Advantage." The Academy of Management Review 23.02 (April 1998): 242-266.

"News and Trends." CA Magazine 132.04 (01 May 1999): 12.

Oesterholm, J.-E. and V. Ukkola. "Stacking Up: Intellectual Capital Is Not Just About Patents and Trade Marks." Managing Intellectual Property 89 (1999): 30.

Parkes, Hugh. "Valuing Intelligence: Rethinking Some Fundamentals." Austrailian Accountant 67 (November 1997): 28-31.

Petty, Richard and James Guthrie. "Managing Intellectual Capital: From Theory to Practice." Austr